Conduct outbound and inbound calls to potential patients to explain services and assist with enrollment or scheduling.
Complete short intake forms to accurately collect demographic, eligibility, and clinical information.
Schedule patient appointments based on availability, location, and provider match.
Zócalo Health is a tech-driven healthcare provider built for Latinos, by Latinos, developing a new approach to care designed around shared experiences. Founded in 2021, they are backed by leading healthcare and social impact investors and are committed to expanding their reach to serve more members and communities.
Answer a high volume of inbound calls; transfer and direct calls.
Responsible for front office patient coordination; appointment scheduling, transport coordination.
Accurately input data into both Carenet and EMR databases.
Carenet Health pioneers advancements for an experience that touches all points across the healthcare consumer journey. We interact with 1 in 3 Americans every day, delivering positive healthcare experiences and improving outcomes.
Deliver high level of customer service to all internal and external customers.
Assist with scheduling over the phone, providing general clinic information regarding appointments, referrals, cancellations and symptom reporting.
Document patient calls in the EMR with excellent written and typing skills.
Oregon Health & Science University values a diverse and culturally competent workforce. They are proud of their commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status.
Review EMRs to resolve patient inquiries and conduct insurance verification.
Handle a high volume of patient telephone calls and provide excellent customer service.
Document calls, resolve patient inquiries, and perform other assigned duties.
Stony Brook CPMP provides comprehensive healthcare services. While the employee count is not mentioned, they focus on delivering high-quality patient care and maintaining a supportive work environment.
Answer incoming patient calls promptly and professionally.
Schedule, reschedule, and confirm patient appointments.
Accurately register and update patient information in the system.
SnappyCX is seeking an experienced Medical Receptionist to support a health practice. This is a part-time, remote role focused on front-desk and patient coordination responsibilities.
Create a welcoming experience by authentically engaging every caller, every time.
Thoroughly and accurately answer questions about customers’ healthcare accounts.
Thoughtfully listen to callers’ needs and provide appropriate solutions.
Point C is a National third-party administrator (TPA) with local market presence that delivers customized self-funded benefit programs. They research the most effective cost containment strategies and are driving down the cost of plans with innovative solutions.
Serve as primary contact for patients, families, and providers.
Schedule and coordinate medical appointments; manage patient documentation and EMR updates.
Process urgent care calls and STAT tasks; participate in mandatory after-hours shift rotation.
Pine Park Health is a value-based primary care practice redesigning how residents of senior living communities get or stay healthy and lead a life they love. They aim to dramatically improve healthcare for seniors by building a new model of care designed around everyone involved. They work with over 185 communities across Arizona, California, and Nevada.
Triages calls, documents requests, complaints, and urgent health concerns, delivering information to providers.
Oregon Health & Science University values a diverse and culturally competent workforce. They are an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status.
Consistently practices Patients First philosophy and adheres to high standards of customer service.
Correctly identifies and collects patient demographic information in accordance with organization standards.
Utilizes multiple online order retrieval systems to verify or print the patients order.
Northwestern Medicine strives to cultivate a positive workplace through its patient-first approach. They are a leader in the healthcare industry, providing competitive benefits such as tuition reimbursement, loan forgiveness, 401(k) matching, and lifecycle benefits.
Manage a high volume of outbound and inbound new patient onboarding calls
Build trust with patients and clinical care team members through exceptional omnichannel customer service
Actively listen during patient conversations to activate personalized support for new patients and provide appropriate next steps including visit scheduling
Evergreen Nephrology partners with nephrologists to transform kidney care through a value-based, person-centered, holistic, and comprehensive approach. They are committed to improving patient outcomes and quality of life by delaying disease progression and shifting care to the home.
Serve as the primary contact for inbound patient calls, answering questions regarding prescriptions, prior authorizations, and referrals.
Document all patient interactions and requests accurately in the EHR, routing clinical tasks to the appropriate teams according to escalation protocols.
Follow standardized workflows, adhering to HIPAA requirements and meeting service-level expectations for response time and accuracy.
Midi Health is on a mission to transform care for women in midlife. They aim to build a best-in-class team while working with smart, purpose-driven people.
CommonSpirit Health has 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services, making them accessible to nearly one out of every four U.S. residents. They are committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.
Manage inbound and outbound calls, process patient referrals, and coordinate scheduling.
Ensure accurate documentation and take ownership of referral outcomes.
Communicate with patients in English and Spanish, clarifying details and providing empathetic support.
20four7VA connects offshore independent contractors with clients worldwide, focusing on developed markets. We aim to improve business efficiency and service delivery through high-quality, task-specific services rendered by qualified contractors.
Schedules diagnostic tests, procedures, and surgeries, and may provide patient with necessary preparation instructions.
Prepares, processes, and manages patient documentation to department database; Acts as a liaison between the patient and billing department.
Performs daily monitoring and working of the schedule queues and coordinates schedules for staffing.
University of Utah Health enhances the health and well-being of people through patient care, research, and education, striving for a culture of collaboration, excellence, leadership, and respect. As a Level 1 Trauma Center, they are nationally ranked and recognized with five hospitals and eleven clinics.
Conduct patient outreach using telephonic and other communication methods.
Accurately document patient communications, outreach activities, and relevant clinical information in the Electronic Health Record (EHR).
Educate patients on wellness, preventive care, and recommended screenings.
Lone Star Circle of Care (LSCC) strives for exceptional, equitable patient care that leads to healthier communities. They offer a friendly and fun environment for their employees.
Contact and communicate with providers to obtain required medical record documentation.
Respond to telephone inquiries promptly, professionally, and efficiently to provide resolution.
Analyze provider questions to determine the best use of resources to resolve the situation.
Empower AI provides federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. They leverage three decades of experience solving complex challenges in Health, Defense, and Civilian missions and are headquartered in Reston, VA.
Making outbound calls to patients, members, and customers.
Helping patients make decisions that will enhance their healthcare experience.
Assisting members and patients with benefits and insurance information.
Carenet Health pioneers advancements for experiences across the healthcare consumer journey, interacting with 1 in 3 Americans daily. They integrate human touch with data-driven technology to improve healthcare, offering best-in-class clinical expertise and personalized solutions.
Provide service for inbound pharmacy phone calls and/or placing outbound patient refill calls.
Assist the patient through the entire refill process.
Respond to patient requests and inquiries regarding prescription drug plan coverage and fulfillment through the pharmacy.
Shields Health Solutions partners with hospital leaders to build world-class specialty pharmacy programs. They offer solutions for hospitals to elevate care, improve financial outcomes, and streamline operations.
Conduct thorough research on attributed patients to better understand their healthcare needs and utilization.
Perform telephonic outreach to the caregivers of attributed patients with the goal of enrolling their child in care and ensuring a seamless onboarding experience.
Collaborate with Provider Engagement Specialists to conduct embedded outreach to support the enrollment process.
Imagine Pediatrics is a tech-enabled, pediatrician-led medical group that reimagines care for children with special health care needs. They deliver 24/7 virtual-first and in-home medical, behavioral, and social care, working alongside families, providers, and health plans to break down barriers to quality care.