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About the Role:
- You will help develop, define, and partner with our teams to launch and scale patient activation and engagement at Heartbeat Health.
- You’ll identify where and why patients disengage; design and iterate programs and workflows to improve activation.
- You will partner closely with the Clinical, Product, Marketing, Data, and Operations teams to turn insights into action.
What You'll Do:
- Help develop scalable programs, playbooks, and processes to improve patient engagement and follow-through.
- Help establish KPIs and reporting to measure activation, conversion, and program effectiveness.
- Test, iterate, and continuously improve activation and engagement strategies based on data and outcomes.
About You:
- 10+ years of total experience with 7+ years focused in healthcare operations, patient engagement, or related fields.
- Experience designing and launching programs or workflows that improve patient engagement, activation, or outcomes.
- Strong analytical skills with the ability to translate data into actionable insights.
Heartbeat Health
Heartbeat Health is a virtual-first cardiovascular care company, providing patients with convenient, high-quality heart care through telemedicine, diagnostics, and virtual care programs. They are redefining how cardiovascular care is delivered in the digital age, led by their medical group.