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See allAbout the Role:
- First IT Business Partner to elevate employee experience and enable the business.
- Start hands-on with tickets, then shift to strategic systems.
What You'll Do:
- Support remote employees and own the full lifecycle from onboarding to offboarding.
- Tune AI ticketing, fix root causes, and manage Okta, Google Workspace, and MDM.
What You'll Need:
- 5+ years IT experience in high-growth startups.
- Okta, MDM, Google Workspace, and AI ITSM platform experience.
- Strong communication and presentation skills.
Hightouch
Hightouch is an agentic marketing platform that helps brands turn customer data into action via a composable CDP. Founded in 2019 in San Francisco, we're a fast-moving, impact-driven team that values humility and kindness.