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What you'll do:
- Provide reliable IT support to HHS users, resolving issues via phone, email, or in person.
- Meet SLAs by diagnosing, tracking, and escalating problems in ServiceNow.
Qualifications:
- 2+ years with BS/BA or 6+ years with HS Diploma; help desk experience with ServiceNow.
- Must reside in SF, be a US Citizen, and obtain Public Trust Clearance.
About Peraton:
- Next-gen national security company providing IT to government agencies and the U.S. armed forces.
- Delivers trusted solutions to protect our nation and allies.
Peraton
Peraton is a next-generation national security company that delivers mission-critical IT solutions to government agencies, including the HHS OIG. It is a large, mission-driven organization that fosters a team-building culture and a fast-paced, evolving environment.