Masabi

As a Customer Success Manager, you'll play a pivotal role in fostering exceptional experiences for our clients. You'll manage and nurture relationships, guiding clients through their journey from onboarding to adoption and beyond. Your focus will be on driving the value of our solutions, identifying growth opportunities, solving platform problems, and managing changes.

Looking for an exceptional client-facing Senior Project Manager to join the Strategic Programs team and lead the delivery of high-impact transit and fare payment projects across the globe. You’ll be at the helm of complex, multi-vendor programs, managing cross-functional teams, external partners, and key stakeholders to successfully implement Masabi’s cloud-based, SaaS fare payment platform at major public transit agencies.