As a Policy and External Reporting Manager, you will drive effective policy governance and accurate, timely external regulatory reporting, particularly for the Competition and Markets Authority (CMA) and Non-Prudential Regulatory Returns (NPRR). You'll report to the Director of Risk and Control, providing specialized expertise and driving the implementation of key policy and external reporting initiatives, ensuring our compliance obligations are met with precision.
As an Anti-Money Laundering Investigator, you will analyze potentially unusual or suspicious behavior on customer accounts, document suspicious activity, lock down money obtained through fraud, and respond to escalations from the customer support team. You will also review and approve customer requests to increase their payment limits.
Shape the future of AI by leveraging your legal expertise to train large-scale language models. You will engage with cutting-edge AI on various legal topics, assessing responses, identifying failure points, and collaborating with the team to refine prompts and improve evaluation metrics.
Provide direct support to the Director, Compliance, helping identify and mitigate compliance risks without compromising business objectives. The role involves regulatory reporting, data management, compliance monitoring, AR oversight, and policy development. Collaborate with Legal, Risk, Marketing, and Product departments to review financial services marketing materials and provide compliance advice.
The Fraud Investigator role within our Protect pillar provides vital after-care to Monzo customers who have fallen victim to value fraud. You will be gathering evidence from customers’ claim submissions, making decisions on cases and upholding or declining fraud claims up to a case value of £5,000. You will also provide advice and support to victims of fraud on how they can protect themselves in the future.