Senior IT Support Administrator

Responsibilities:

• Maintain and monitor technology systems for security, compliance, reliability, and proactively addressing risks.
• Serve as the main point of contact for technology support, responding promptly to all IT issues, tickets, and requests.
• Track, manage, and resolve help desk tickets, ensuring clear communication and follow-up with users.

You Bring:

• Bachelor’s degree in STEM preferred; alternatively, at least three years in a comparable IT support role.
• Extensive hands-on experience with Entra administration including robust support for both Microsoft and Apple environments.
• Strong understanding of IT security principles and hands-on experience implementing security best practices to safeguard executive and organizational data.

Why Join ghSMART?

• Meaningful Impact Everyday: We believe leadership is the greatest force for good.
• Exceptional team, grounded in generosity: We have a team of extraordinary people united by excellence, humility, and a shared purpose.
• Freedom to Shape a Career with Purpose: You have the power to shape a career that aligns with your purpose—doing meaningful work that drives impact for the world’s top leaders.