Serve as the primary technical point of contact for assigned clients, managing technical escalations and ensuring alignment with business goals.
Build and maintain strong client relationships by understanding their operational and technical challenges.
Provide strategic IT guidance and help clients adopt AHEAD’s solutions to improve efficiency and achieve their business objectives.
AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, they help enterprises deliver on the promise of digital transformation. At AHEAD, they prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard.
Maintain and monitor technology systems for security, compliance, reliability, and proactively addressing risks.
Serve as the main point of contact for technology support, responding promptly to all IT issues, tickets, and requests.
Provide high-touch, proactive support to staff and executive leadership, anticipating their needs and ensuring seamless technology experiences.
ghSMART is a premier leadership advisory firm dedicated to creating value for CEOs, boards, and investors. Their team is made up of nearly 200 extraordinary individuals who become trusted advisors to these leaders, helping amplify their positive impact on the world.
Assist clients with IT systems, hardware, and software issues.
Guide clients remotely through system setup and troubleshooting.
Prioritize customer satisfaction and escalate unresolved issues.
LGI Healthcare Solutions develops technological software for the healthcare network. They specialize in providing solutions for clinical, financial and material management, performance and analysis, and workforce management. Their solutions support 320,000 healthcare professionals and over 6 million patients.