- Monitor and distribute incoming tickets to ServiceDesk Agents
- Ensure customer service is timely and accurate based on KPIs and SLAs
- Lead and mentor the ServiceDesk Tier I team, fostering a culture of continuous improvement and excellence
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Lead the Owned Channels function including Outbound, Referrals, Affiliates, Co-Marketing, Partnerships. Shape long-term channel strategy, set quarterly performance goals, and own execution to meet acquisition targets. Partner deeply with Strategic Finance and Analytics to define KPIs and build forecasting models.
Headway is building a new mental healthcare system that everyone can access by making it easy for therapists to accept insurance and scale their practice.
The Director will manage strategic payer portfolios, build relationships with payer partners, and contribute to health plan contracting for value-based contracts. Develop and lead a team for strong execution and effective storytelling with data. Influence collaboration with internal and external stakeholders.
Aledade empowers independent primary care practices to deliver better care and thrive in value-based care arrangements.
Logitech empowers people to have a positive global impact with flexibility. They design award-winning products that drive superior performance when gaming and superior productivity when working, enabling creativity and enhancing connectivity. It is a global company that values diversity and inclusion.
As an Account Executive, act as a strategic advisor to clients and broker partners. Manage post-sale engagement and ensure exceptional service delivery. Build and maintain strong relationships with clients, brokers, and internal teams to ensure retention, satisfaction, and growth.
Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.
Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against a role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
WeightWatchers is a global digital health company and the #1 doctor-recommended behavioral weight health program. They have helped millions build healthy habits for sixty years and are now developing new clinical pathways for medication access, behavioral programs for chronic health conditions, integrating third-party services, and enhancing product personalization.
K2 Space is building large, high-powered spacecraft for the next generation of space development and intends to mass produce satellite platforms.
StackAdapt empowers marketers to reach, engage, and convert audiences with precision. They are known for their diverse and supportive workplace and have been recognized as a top software and marketing product.
Practice Better is an all-in-one platform helping health and wellness practitioners run their businesses, care for their clients, and scale their impact. They are a remote-first team headquartered in Toronto, made up of curious, driven, and empathetic people building tools that help practitioners create sustainable, independent practices.
This position is posted by Jobgether on behalf of a partner company.
Foundation EGI is an MIT-born, venture-backed Silicon Valley startup building a real-life 'Jarvis', an AI Copilot for design and manufacturing.