8 open remote positions
Vonage is a global cloud communications leader helping brands accelerate their digital transformation through unified communications and contact center solutions.
Drives organized, on-time execution of marketing and cross-functional initiatives by managing project workflows. Maintains clear communication and ensures alignment across teams. Strengthens operational efficiency through structured processes, centralized planning, and consistent stakeholder coordination.
Lead and mentor a global voice operations team focused on reliability, performance, and scalability. Manage daily operations, including incident response and on-call coordination. Configure, maintain, and troubleshoot SBCs, policy servers, and other voice infrastructure components.
Own end to end planning and execution of ABM campaigns from a marketing operations perspective, ensuring campaigns are delivered on time, with reporting insights. Complete technical work across the full Vonage Marketing Technology software portfolio, specifically within 6sense & Salesforce CRM to ensure ABM campaigns are properly planned, executed, and reported on from a technical and execution perspective. Coordinate closely with Marketing Operations, Sales Operations and Marketing Demand Gen teams to architect solutions.
We are looking for a talented Customer Support Specialist to help us deliver an outstanding customer experience. Your primary role will be to focus on ensuring our customers are 100% happy and that their issues and faults are resolved quickly and professionally. We want an individual that is going to come in and make a difference from day one and help us achieve our goal of building the best support team possible.
As a Field Marketing Coordinator in the API Business Unit, you will support execution of field and partner activities to support sales efforts to drive customer acquisition and growth objectives. You will support marketing plans and programs like events, direct marketing, emails, content syndication and marketing administration and reporting, working closely with field marketing managers, sales, product marketing, developer relations, and corporate marketing teams.
As a Field Marketing Manager in the API Business Unit, you will execute on the field and partner marketing strategy and planned activities to support sales efforts to drive customer acquisition and growth objectives. You will manage marketing plans and run programs like events, direct marketing, and content syndication as well as budgeting and reporting. This role requires an understanding of Account Based Marketing (ABM) to increase engagements in targeted accounts.