Have a complete working knowledge of assigned application and department workflows.
Act as the primary support contact for the application and coordinate issues.
Perform workflow analysis, data collection, and report issues associated with the software.
Hill Physicians Medical Group is shaping the healthcare of the future: actively managed care that prevents disease, supports those with chronic conditions, and anticipates the needs of its members. We're regularly recognized as one of the “Best Places to Work in the Bay Area” and one of the “Healthiest Places to Work in the Bay Area."
Perform administrative, analytical, and coordination tasks for a complex program.
Manage SharePoint and Confluence sites, including user access and permissions.
Support program reporting, compliance, and planning efforts with various teams.
Jobgether is a company that connects job seekers with employers using an AI-powered matching process. The company has a community-focused culture with an emphasis on innovation and supports professional growth and development providing wellness packages.
Understand business needs, translate to requirements.
Design IT solutions that are scalable, reliable, secure.
CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation’s largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings.
Research and resolve Tier 1 HR system problems, recommending solutions or alternate methods.
Provide daily support for HR systems, processing record changes and monitoring daily jobs.
Document system and business processes for business and technical audiences.
UnityPoint Health is a healthcare organization that values its team members. They are recognized as a Top 150 Place to Work in Healthcare. UnityPoint Health offers a culture of belonging where everyone feels valued and is committed to providing support and development opportunities.
Oversee and lead the team responsible for resolving application and related issues for internal and external user communities across multiple business divisions.
Act as the primary escalation point for application support issues, ensuring incidents are triaged, owned, and driven to resolution.
Collaborate with IT and Operational colleagues as well as external vendors to facilitate support, deployment, system maintenance, and incident resolution.
Covius is committed to bringing passion and customer focus to the business. They are a mid-sized company that believes it's possible to love coming to work.
Maintain backend administration for workplace applications and platforms.
Provide first-level technical troubleshooting and user guidance.
Track and manage IT hardware inventory including laptops.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Manage and configure EAM application modules, user access, security groups to align with business policies.
Oversee the accuracy, integrity, and standardization of master data.
Design, test, and implement automated workflows, service requests, and maintenance work order processes.
AECOM delivers a better world by improving commutes, providing access to clean water, and transforming skylines. They are a global infrastructure consulting firm with over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals.
Lead assigned workstreams within large-scale enterprise implementations.
Provide workflow consulting for physician, clinical, and operational teams.
Configure advanced workflows within complex multi-facility systems.
PerfectServe offers Best in KLAS clinical communication and physician scheduling solutions and is a Leader in the Gartner Magic Quadrant for Clinical Communication and Collaboration. They have seen an 88% growth rate over the past three years and need strong team members to help them continue to grow!
HelloKindred specializes in staffing marketing, creative, and technology roles, offering various talent solutions. They aim to make work accessible and improve lives by connecting ambitious talent with flexible opportunities at trusted brands.
Formulates and defines systems scope and objectives based on user needs and understanding of business applications and industry requirements.
Devises or modifies procedures and application configurations to solve complex problems considering software capacity and desired results.
Acts as a team leader for projects with a moderate budget or of a short to intermediate duration.
UChicago Medicine has been at the forefront of medicine since 1899 and provides superior healthcare with compassion. They are working to advance medical innovation, serve the health needs of the community, and move collective knowledge forward.
Consult with customers on EMR optimization efforts.
Provide best practices to ensure customer success with the EMR.
Perform complex configurations to improve workflow efficiencies.
They provide solutions that make a meaningful difference in healthcare. Founded in 1995, MIE serves as the innovation engine for business units that serve hospitals and health systems, physician practices, Fortune 500 employers, government agencies, and consumers.
Provides project/program management support to the Directorate’s Engineering Branch.
Research and document systems process workflows and data flows.
Facilitates decision making meetings and analytic exchanges.
LMI is a digital solutions provider dedicated to accelerating government impact with innovation and speed. LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed, with a focus on agility and collaboration.
Perform basic Salesforce configuration tasks, including creating or updating flows, custom objects, formula fields, permission sets, reports & dashboards, etc.
Perform basic Workday user account configuration, including setting usernames and granting access to proper tasks, reports, and business processes.
Work collaboratively with users who report bugs or make requests for new features or functionality to develop clear requirements and illuminate potential trade-offs, decision-points, and ramifications, and propose, design, and implement technical solutions.
The Obama Foundation's mission is to inspire, empower, and connect people to change their world by building an active democratic culture. They are building a global center for change with a range of opportunities in Chicago, and is committed to anti-racism and equity.
Collaborate with implementation teams and external customers to ensure data integrity and interface validation for symplr software solutions.
Analyze and manage patient healthcare data for consistency and accuracy while configuring system software during implementation projects.
Leverage analytical, technical, and communication skills to define processes for clinical data management and assist customers in achieving their organizational goals.
Symplr is revolutionizing healthcare operations with a first-of-its-kind platform that drives effective, efficient, and connected workflows, increasing operational benefits and scaling clinical, financial, and quality outcomes. We are a remote-first company with employees across the United States, India, and the Netherlands.
Providing technical support and troubleshooting across company systems.
Diagnosing and resolving technical issues for end-users.
Managing user accounts, permissions, and access controls.
KOHO aims to improve financial services for Canadians by offering transparent products without hidden fees. They foster a remote-first, autonomous culture focused on impact and trust, encouraging work-life integration and valuing clarity and bold thinking.
Analyze and refine end-to-end sales process to improve efficiency.
Assist in troubleshooting operational issues and propose changes to systems.
Create and update quotes, maintain pipeline in Salesforce, and audit data.
Automox is a cloud-native IT operations platform for modern organizations, enabling configuration, patching, and security for every endpoint. They are trusted by more than 2,500 leading companies and MSPs worldwide and earned Automox four straight quarters of record growth.
Provide technical support for the internal EHR system and SaaS tools.
Address provider inquiries related to compensation and policies.
Identify and report recurring service issues or bugs.
Spring Health aims to revolutionize mental healthcare by removing barriers to access. They partner with over 450 companies and serve 10 million people, offering tailored care and generating positive ROI for employers.
Provide advanced troubleshooting and resolution for Radiology IT systems, ensuring minimal system downtime.
Partner with clinical and IT stakeholders to optimize system workflows and address technical challenges.
Maintain and troubleshoot DICOM, HL7, and other healthcare interoperability standards.
Intelerad streamlines the flow of information and simplifies complex processes in medical imaging. Headquartered in Raleigh, NC and Montreal, Intelerad has nearly 800 employees located in offices across four countries, empowering nearly 2,000 healthcare organizations.
Collaborate with Client Success Partner and Technical Business Analyst to develop recommendations to solve problems and issues related to business operations.
Conducts quantitative and qualitative analysis for Health module EHR analytics using Business Objects or other similar tools.
Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S. committed to delivering solutions that change lives for the better.
Develops an advanced understanding of all SmarterDx applications, partnering with cross-functional teams to resolve complex customer issues
Acts as an escalation point of contact for complex Support issues that have been triaged by Support Analysts
Proactively documents and trains the Customer Success team on new or updated processes
SmarterDx, a Smarter Technologies company, builds clinical AI that is transforming how hospitals translate care into payment. Founded by physicians in 2020, their platform connects clinical context with revenue intelligence, helping health systems recover millions in missed revenue, improve quality scores, and appeal every denial.