Source Job

• Analyze and refine end-to-end sales process to improve efficiency.
• Assist in troubleshooting operational issues and propose changes to systems.
• Create and update quotes, maintain pipeline in Salesforce, and audit data.

Automox is a cloud-native IT operations platform for modern organizations, enabling configuration, patching, and security for every endpoint. They are trusted by more than 2,500 leading companies and MSPs worldwide and earned Automox four straight quarters of record growth.

• Partner across Yelp’s business units and use analytically driven insights.
• Provide first rate analytic support via hands-on Excel work.
• Identify actionable insights, exercise sound business judgment.

Yelp connects people with great local businesses. They provide a platform for users to share reviews and discover new places. They value diversity and inclusion, fostering a culture of authenticity and collaboration, and is an equal opportunity employer.

• Drive business impact as a key advisor to leadership.
• Inform key decisions through rigorous, data-driven analysis.
• Improve operational efficiency and accelerate growth.

ServiceNow, founded in 2004, provides AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. They offer an intelligent cloud-based platform connecting people, systems, and processes to empower organizations to work smarter and faster.

• Contribute to cross-CXS programs and standardization efforts.
• Lead AI roadmap and transformation execution in his vertical.
• Drive operational cadence of weekly, monthly and quarterly business reviews.

Granicus is a technology company transforming the Govtech industry by connecting governments and constituents. With 5,500 federal, state, and local government agency clients and over 300 million citizen subscribers, they offer cloud-based solutions for communications, website design, and more.

• Design and conduct deep-dive analysis across multiple datasets.
• Build and maintain detailed workflows, data models, and use cases.
• Facilitate workshops to prioritize business needs and deliver compelling presentations.

• Support the Ops team in developing, sourcing, and reporting key operational metrics and data analysis.
• Perform research, analysis, and reporting on data around new initiatives.
• Assist in the coordination of finance and business planning related functions including routine analysis, reporting, and budgeting.

NorthStar Anesthesia is a company of caregivers, founded by an anesthesiologist and a Certified Registered Nurse Anesthetist (CRNA). With more than 4,000 anesthesiologists and CRNAs, they partner with more than 280 client sites across over 20 states to deliver a more productive and efficient model of anesthesia care.

• Analyze data to assist in the design of Value Based Programs.
• Develop analytic and/or report requirements that support informed decisions regarding strategy initiatives.
• Help identify, research, and resolve operational and other business issues relating to value-based programs and initiatives.

Capital Blue Cross is committed to the health and well-being of its members and communities. They have been voted as one of the “Best Places to Work in PA” and foster a flexible environment where employees are encouraged to volunteer and grow professionally.

• Participate in multi-functional efforts to improve efficiencies in processes and procedures
• Gather and analyze data from multiple sources, develop strategies and recommendations, and present findings in briefings and reports
• Develop plans, procedures, reference documents and instructions for formulating and executing program initiatives and related processes

NetImpact Strategies is a Trusted Advisor driving impact through digital transformation for the Federal Government for over a decade. As Trusted Advisors, NetImpact professionals partner with customer agencies to deliver solutions that empower them to not only meet their missions but also realize their strategic vision.

• Develops an advanced understanding of all SmarterDx applications, partnering with cross-functional teams to resolve complex customer issues
• Acts as an escalation point of contact for complex Support issues that have been triaged by Support Analysts
• Proactively documents and trains the Customer Success team on new or updated processes

SmarterDx, a Smarter Technologies company, builds clinical AI that is transforming how hospitals translate care into payment. Founded by physicians in 2020, their platform connects clinical context with revenue intelligence, helping health systems recover millions in missed revenue, improve quality scores, and appeal every denial.

• Research and resolve Tier 1 HR system problems, recommending solutions or alternate methods.
• Provide daily support for HR systems, processing record changes and monitoring daily jobs.
• Document system and business processes for business and technical audiences.

UnityPoint Health is a healthcare organization that values its team members. They are recognized as a Top 150 Place to Work in Healthcare. UnityPoint Health offers a culture of belonging where everyone feels valued and is committed to providing support and development opportunities.

• Provide effective data management to enable complex analytics.
• Align data with data analytic tools such as Power BI, Tableau, and Qlik Dashboards.
• Leverage advanced analytic skills to translate complicated issues into a clear picture.

GovCIO is passionate about transforming government IT. They deliver innovative IT services and solutions that improve how government agencies operate and serve their citizens.

• Find signal in the noise. Run analyses that uncover trends, reveal bottlenecks, and guide strategy across the sales organization.
• Build the source of truth. Own dashboards, reports, and visualizations that live in Salesforce, BI tools, or custom Python/SQL workflows.
• Automate everything repeatable. Design and maintain automations (Zapier, n8n, internal scripts) that reduce manual work and keep data clean.

Clipboard Health's app-based marketplace connects workplaces and professionals, allowing professionals to book on-demand shifts and workplaces to access on-demand talent. They are a fast-growing Series C marketplace and a YC Top Company with a global, remote team of 700+ people.

• Drive root cause investigations
• Produce professional root cause analysis documentation for customers
• Ensure the prioritization, planning, and execution of problem resolutions

ServiceNow is a global market leader, bringing innovative AI-enhanced technology to customers. They have over 8,100 customers, including 85% of the Fortune 500®, and their intelligent cloud-based platform connects people, systems, and processes.

• Conduct remote stakeholder interviews and requirements elicitation sessions
• Analyze and document business processes, workflows, and system requirements
• Develop business cases and propose process improvement solutions

Zantech is a dynamic Woman Owned Small Business focused on providing complex, mission-focused solutions. They have a proven track record of outstanding customer performance and high employee satisfaction.

• Consolidate data from various sources, analyze it, and present findings in an easy-to-understand format
• Collaborate closely with the sales and account management teams to guarantee the successful execution of advertising campaigns
• Troubleshoot technical campaign issues for high-value clients

StackAdapt is the leading technology company that empowers marketers to reach, engage, and convert audiences with precision. With 465 billion automated optimizations per second, their AI-powered Marketing Platform seamlessly connects brand and performance marketing to drive measurable results across the entire customer journey. StackAdapt is a diverse and inclusive team of collaborative, hardworking individuals trying to make a dent in the universe.

• Design, build, and lead the support program that ensures VA clinicians can effectively use Knowtex to document patient encounters.
• Own the complete support infrastructure—from ticketing systems and escalation protocols to team management and technical troubleshooting—establishing the operational foundation.
• Manage support operations end-to-end while building the systems, processes, and team to scale from hundreds to tens of thousands of users.

Knowtex is building the future of voice AI operating systems for clinicians, transforming how healthcare documentation happens at the point of care. Founded by Stanford AI scientists with deep clinical experience, Knowtex is experiencing explosive growth across both commercial health systems and federal healthcare.

• Provides project/program management support to the Directorate’s Engineering Branch.
• Research and document systems process workflows and data flows.
• Facilitates decision making meetings and analytic exchanges.

LMI is a digital solutions provider dedicated to accelerating government impact with innovation and speed. LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed, with a focus on agility and collaboration.

• Support multidisciplinary initiatives driving growth and business performance impacting both operations and corporate support functions.
• Conduct efficient and effective analyses to solve complex problems and support strategic initiatives.
• Establish performance measures, monitor and analyze performance metrics to identify and implement performance-based improvements.

Veolia in North America is the top-ranked environmental company in the United States and the country’s largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America.

• Optimize Salesforce for Sales, Marketing, and Customer Success teams, focusing on business process reengineering.
• Enhance existing dashboards and reports to support sales teams and cross-functional collaboration, including senior leadership.
• Build analytical models to analyze sales and operational data related to customer pipeline, forecasting, and sales productivity.

Turquoise Health aims to simplify healthcare pricing, making it more transparent and lower cost. As a Series B startup backed by top VCs, they foster a culture that values diverse perspectives and encourages individuals from all backgrounds to apply.

• Oversee end‑to‑end I‑9 client support, managing the full case lifecycle in Salesforce.
• Perform technical troubleshooting and data analysis to identify core issues, trends, and compliance risks.
• Partner cross‑functionally with Product, Engineering, Implementation, and Operations to resolve issues.

Experian is a global data and technology company, powering opportunities for people and businesses around the world. As a FTSE 100 Index company listed on the London Stock Exchange, they have a team of 22,500 people across 32 countries and invest in people and new advanced technologies to unlock the power of data.