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Technical Support & System Optimization:
- Provide advanced troubleshooting and resolution for Radiology IT systems.
- Ensure minimal system downtime and maintained service level agreements.
- Optimize system workflows and address technical challenges.
Healthcare Interoperability & Integration:
- Maintain and troubleshoot DICOM, HL7, and other healthcare interoperability standards.
- Support disaster recovery planning and backup solutions for critical radiology IT environments.
- Ensure compliance with privacy regulations for sensitive patient data.
Documentation & Knowledge Management:
- Create and maintain comprehensive technical documentation.
- Document all troubleshooting activities and resolutions in ticketing systems.
- Enable efficient issue resolution across the support team.
Intelerad
Intelerad streamlines the flow of information and simplifies complex processes in medical imaging. Headquartered in Raleigh, NC and Montreal, Intelerad has nearly 800 employees located in offices across four countries, empowering nearly 2,000 healthcare organizations.