Provider Success Associate

What you’ll do:

• Provide technical support and troubleshooting for our internal EHR system.
• Maintain knowledge of payment structures and provider policies.
• Coordinate with partner teams to identify and report recurring service issues.

What success looks like:

• Meeting daily, weekly and monthly productivity targets.
• Adhering to quality assurance expectations.
• Maintaining a comprehensive understanding of Spring Health platforms.

What you’ll bring:

• Minimum of 2 years of experience in a technical support role.
• Outstanding written, verbal, and listening communication skills.
• Proven ability to develop creative solutions to complex problems.