Admin Support Tier I Associate
Benefits
Unlimited PTO
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What you'll do:
- Provide assistance to support administrative needs of Brokers and Admins.
- Assist with the administrative side of onboarding and system needs for new and renewing Sana plans.
- Address and resolve complaints or problems, such as billing discrepancies and coverage denials.
About you:
- 2 years+ experience in work areas adjacent to support.
- Comfortable with remote work and modern web applications.
- Adaptable to changing policies, procedures, and technology.
Benefits:
- Remote company with a fully distributed team.
- Flexible vacation policy and culture of using it.
- Medical, dental, and vision insurance with 100% company-paid employee coverage.
Sana
Sana is a health plan solution built for small and midsize businesses — designed around their integrated primary care service, Sana Care. They've been remote-first since day one, with a fully distributed team across the U.S., and value curiosity, ownership, and speed—building in the open, together.