Source Job

US

  • Deliver a quality learning experience and positive client interactions.
  • Provide workflow-oriented learning solutions and recommendations on best practices.
  • Explain technical complexities of software in a simple manner for all levels.

Presentation Skills Communication

20 jobs similar to Field Customer/Tech Training Instructor

Jobs ranked by similarity.

US Canada Unlimited PTO 12w maternity 12w paternity

  • Design and deliver dynamic training programs for transit agencies to enhance product adoption and proficiency.
  • Lead remote and on-site training sessions during implementation and post-implementation phases.
  • Develop scalable educational resources including videos, knowledge base articles, and webinars.

Swiftly is a transit data platform that helps cities improve on-time performance and passenger information accuracy. The company serves over 200 transit agencies in 12 countries and fosters a mission-driven, collaborative culture.

$65,000–$68,000/yr
US

  • Design, deliver, and continuously improve training programs.
  • Equip staff with the knowledge, tools, and confidence needed to perform.
  • Support new-hire onboarding, skill development, and regulatory compliance training.

Evry Health is a next-generation health plan built on the belief that healthcare should be simple, transparent, and centered around the member. Their team is mission-driven, collaborative, and committed to removing the complexity that too often stands between people and the care they need.

Instructor

Kinaxis
UK Global

  • Design, lead, and deliver impactful learning experiences for customers, partners, and internal teams on the Maestro product.
  • Develop and facilitate workshop-style training promoting best practices in quality deployments.
  • Customize and create new courseware including hands-on labs for instructor-led and virtual instructor-led training.

Kinaxis is a global leader in end-to-end supply chain management, enabling supply chain excellence for all industries. With over 2,000 employees worldwide, we support 40,000+ users in over 100 countries and foster a culture of career growth and professional development.

US

  • Design and deliver scalable training programs for Customer Service Representatives across voice, chat, and email channels.
  • Partner with leadership to identify skill gaps and align learning solutions with operational and customer experience goals.
  • Measure training effectiveness using KPIs, learner feedback, and quality assurance data to drive continuous improvement.

Colibri is a pioneer in online professional education, offering web-based courses since 2001. The company serves over 1 million customers annually and employs more than 1,500 mission-aligned professionals, fostering a culture of love, joy, boldness, teamwork, and curiosity.

US

  • Design, develop, and maintain training materials for auto finance operations.
  • Conduct training needs assessments and evaluate program effectiveness.
  • Act as a co-facilitator or primary backup trainer for onboarding and continuing education.

Lendbuzz develops innovative technologies to provide underserved borrowers with better access to credit. They value diversity and have built a culture around independent and critical thinking.

Mexico

  • Develop and deliver onboarding and training programs for new hires and seasoned reps using instructional design best practices like ADDIE or SAM.
  • Own sales content management including playbooks, pitch decks, and battlecards, ensuring reps always have up-to-date assets.
  • Manage sales tech stack operations (CRM, sales engagement platforms, LMS) and track KPIs like Time to First Deal and Win Rate to evaluate program effectiveness.

QAD | Redzone redefines manufacturing through an intelligent, adaptive platform that connects people, processes, and data into a single System of Action. They are an Equal Opportunity Employer committed to diversity, equity, and inclusion, driving higher levels of belonging so employees can bring their whole self to work.

US

  • Partner with field rep and VP of BD to identify and open relationships with trade schools, technical colleges, and vocational training programs.
  • Build curriculum-ready materials such as lesson plans, case studies, and lab exercises in close collaboration with early-adopter instructors.
  • Design and maintain a library of tutorials, quick-start guides, and sandbox environments that make it easy for instructors to onboard and teach with Tekmetric confidently.

Tekmetric is an all-in-one cloud platform that helps auto repair shops run smarter and grow faster. Founded in 2017, it has grown from a single shop's vision to an industry-leading solution, with a culture that values transparency, integrity, innovation, and a service-first mindset.

Global

  • Become a Bolt expert and evangelist, with deep knowledge of the product, common edge cases, troubleshooting workflows, and best practices.
  • Design and iterate on training programs and live sessions—including content, agendas, schedules, and playbooks—based on customer feedback and usage data.
  • Create educational content including video tutorials, walkthroughs, written guides, and onboarding materials that help users ramp quickly and get the most out of Bolt.

StackBlitz is the team behind WebContainers, which allows running Node.js in the browser and powers a fast online IDE. They built Bolt.new, an AI-powered app builder for creating and deploying web and mobile apps instantly, and they are a fully remote and globally distributed team.

US

  • Shape customer education experience through diverse training opportunities and platforms.
  • Develop customized content in written and video formats from concept to execution.
  • Collaborate with cross-functional teams to infuse content with diverse expertise and ensure consistency.

Tenna empowers customers to control their mixed assets anytime, anywhere on one comprehensive platform. The team is quality-obsessed, gritty, continuous learners, collaborative problem solvers, and just plain awesome.

US

  • Lead 10+ virtual orientation sessions per week, creating engaging onboarding experiences that prepare caregivers for success.
  • Assess caregiver competencies through real-time discussions and scenario-based evaluations to ensure hiring standards are met.
  • Collaborate cross-functionally with Recruiting, Operations, and Compliance teams to maintain accurate candidate records and smooth onboarding.

Honor Technology is a leader in aging care innovation, providing technology and services that empower older adults to live independently. The company's portfolio includes Home Instead, with a global franchise network of over 100,000 Care Pros delivering 50 million hours of personalized care annually.

US Unlimited PTO

  • Run live onboarding training sessions for new merchants via video calls, screen-shares, and occasional in-person visits.
  • Own the Post-Install support inbox, ensuring tight response SLAs and high-touch customer engagement.
  • Build and maintain scalable training materials and flag at-risk merchants early to drive long-term product adoption.

Scotch builds the next-generation operating system for beverage alcohol retailers, combining POS, payments, back office, and e-commerce for liquor stores. They have raised $28M from top venture firms and are recognized as a leader in liquor retail technology.

Europe 5w PTO

  • Design and deliver training for new hires, retraining, and product updates using virtual and in-person sessions.
  • Review claims, calls, and emails to ensure accuracy and quality customer experiences.
  • Collaborate with subject matter experts and cross-functional partners to align training and quality initiatives.

Trupanion is a leading provider of medical insurance for cats and dogs in North America and Europe, helping pet owners budget and care for their pets. The company offers a collaborative, informal, and pet-friendly environment where everyone is encouraged to authentically be the best version of themselves.

Germany

  • Build sales narratives from marketing assets into seller-ready stories.
  • Design and deliver training on sales psychology and qualification.
  • Co-present weekly Sales Deep Dive and measure content effectiveness.

TrustYou is a leading AI-driven hospitality platform dedicated to transforming guest experiences and empowering businesses to thrive. With a multicultural team of over 120 professionals working remotely across the globe, they help companies grow by achieving customer excellence.

US 3w PTO

  • Facilitate sales and sales training through classroom, on-the-job, and e-learning strategies to accelerate performance.
  • Build strong relationships with regional leaders and vendors to drive learning initiatives and support sales teams.
  • Maintain training materials and schedules, assess business needs, and provide upward feedback to ensure alignment with corporate goals.

OSL Retail Services provides customized sales solutions in retail, direct sales, and customer acquisition. Founded in 2012 in Mississauga, Ontario, the company is one of Canada's Best Managed Companies with an award-winning culture and a focus on integrity, respect, and growth.

$124,500–$236,500/yr
US

  • Maintaining subject matter expertise for disease states, products and therapeutic areas
  • Developing and executing training programs and initiatives with minimal guidance
  • Designing and enhancing current curriculum to meet needs of the Commercial organization

AbbVie discovers and delivers innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. AbbVie strives to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience.

$68,000–$93,000/yr
Canada

  • Craft captivating and accessible digital learning content using various tools.
  • Own the training lifecycle from content creation to evaluation, ensuring seamless execution and continuous improvement.
  • Document training processes and assess the impact of training initiatives to identify areas for growth and improvement.

Zensurance is redefining commercial insurance for Canadian businesses by making getting the right coverage simple, fast, and accessible through a digital-first experience. They have been recognized for its rapid growth and team values ownership, collaboration, and innovation.

Global

  • Own the end-to-end software implementation process for new clients via phone, email, or virtual meetings.
  • Gather requirements, confirm project scope, and develop achievable timelines and goals with clients.
  • Provide in-depth LMS training, manage multiple projects, and collaborate cross-departmentally.

Absorb Software is a leading global AI-driven learning platform provider that helps organizations unlock workforce potential through its Strategic Learning Systems approach. Trusted by over 3,300 organizations and 34 million users, the company fosters a supportive, collaborative culture focused on continuous learning and career growth.

US

  • Assess existing training content and align with business objectives and risk reduction goals.
  • Design and develop engaging training modules using adult learning principles.
  • Deliver training programs, measure effectiveness, and provide recommendations for improvement.

BRMi is a technology consulting firm that delivers IT solutions to clients. The company fosters a collaborative culture focused on employee growth and cybersecurity awareness.

US

  • Design and develop scalable customer education content for Agiloft products, including training modules, videos, and hands-on labs.
  • Deliver live customer webinars, workshops, and instructor-led training sessions both virtually and in-person.
  • Collaborate cross-functionally to identify training gaps and prioritize customer education initiatives.

Agiloft is a trusted global leader in data-first contract lifecycle management (CLM) software. The company is growing and emphasizes a diverse and inclusive workplace with a focus on employee experience.

US

  • Support the design and execution of recruiting processes to improve candidate experience and hiring efficiency
  • Design and deploy training programs and skills assessments to enable customer-facing teams
  • Create systems training and operationalize a knowledge base for sales teams to find information in real time

Impiricus is the first and only AI-powered HCP Engagement Engine, connecting life sciences companies with healthcare professionals. Named the #1 fastest growing company in North America by Deloitte in 2025, the company is guided by a council of over 2000 HCP advisors.