Customer Enablement Lead

How You'll Contribute:

• Become a Bolt expert and evangelist, with deep knowledge of the product, common edge cases, troubleshooting workflows, and best practices.
• Design and iterate on training programs and live sessions—including content, agendas, schedules, and playbooks—based on customer feedback and usage data.
• Host office hours where you'll answer technical questions and support users in real time.

Qualifications:

• 3+ years of experience in Customer Enablement, Education, CX, Community, Customer Success, Onboarding, or Solutions Engineering.
• Proven ability to design and deliver impactful training and enablement content—including recording video tutorials, screen walkthroughs, and polished customer-facing resources.
• Exceptional verbal and written English communication skills are required, as this role involves frequent collaboration with team members, stakeholders, and customers where English is the primary working language.