Source Job

Global

  • Become a Bolt expert and evangelist, with deep knowledge of the product, common edge cases, troubleshooting workflows, and best practices.
  • Design and iterate on training programs and live sessions—including content, agendas, schedules, and playbooks—based on customer feedback and usage data.
  • Create educational content including video tutorials, walkthroughs, written guides, and onboarding materials that help users ramp quickly and get the most out of Bolt.

CX Customer Success Onboarding Solutions Engineering Video Editing

16 jobs similar to Customer Enablement Lead

Jobs ranked by similarity.

$163,800–$235,400/yr
US

  • Own the full lifecycle of enablement for service teams.
  • Coach Enablement Leads in facilitation and content delivery.
  • Collaborate with Support, CX, HR, and regional site leaders.

Apollo.io is the leading go-to-market solution for revenue teams. They are trusted by over 500,000 companies and millions of users globally and are one of the fastest growing companies in SaaS, valued at $1.6 billion.

US

  • Develop and scale coaching programs to improve Demo Quality Scores, moving SEs from technical correctness to persuasive, adaptive storytelling.
  • Own the SE onboarding journey to shorten ramp time and embed company values, leading new hires through rigorous certification processes.
  • Build and maintain the 'Source of Truth' for SE playbooks, including discovery guides, demo scripts, and technical calculators, coordinating with Product Marketing.

ServiceTitan develops end-to-end technology solutions to transform the global trades industry, which is underserved by technology. The company is recognized as a top cloud company, fosters a culture of individuality and fresh perspectives, and empowers entrepreneurs with its products.

$145,000–$190,000/yr
US Unlimited PTO

  • This role supports both company wide onboarding and GTM enablement programs across Sales, SDRs, and Customer Success.
  • The Enablement Manager will own Runpod’s onboarding and enablement infrastructure across both company wide and go to market functions.
  • This person will design scalable onboarding experiences for new hires while also building role specific enablement programs, sales playbooks, competitive intelligence systems, and customer success enablement resources.

Runpod is the foundational platform for developers to build and run custom AI systems that scale. With over 500,000 developers worldwide and an annual recurring revenue run rate exceeding $120M, Runpod operates at the intersection of developer velocity and production-scale AI.

US

  • Design and stand up our enablement function from scratch, including onboarding programs and coaching frameworks.
  • Own product launch readiness for the sales team, translating new features and pricing changes into positioning.
  • Build and maintain a sales content library that reps actually use, including battlecards and competitive intel.

Instrumentl is a mission-driven startup helping the nonprofit sector drive impact, and they're building the operating system for grant-funded organizations. They are a high-growth, YC-backed startup with almost 6,000 nonprofit customers and a rapidly expanding product surface.

US

  • Design and orchestrate end-to-end training and certification programs for partners.
  • Drive awareness and adoption within top-tier partners.
  • Clearly communicate the economic value and ROI of Netomi solutions to partners.

Netomi is the leading agentic AI platform for enterprise customer experience. Backed by WndrCo, Y Combinator, and Index Ventures, they help enterprises drive efficiency, lower costs, and deliver higher quality customer experiences.

Americas Unlimited PTO

  • Lead overhaul of onboarding programs for Revenue roles and integrate the EVOLVE skills training program into sales processes.
  • Design and deliver ongoing training programs supporting pipeline generation, customer lifecycle, and technical support domains.
  • Partner cross-functionally with Sales, CS, Partnerships, and RevOps to ensure programs are relevant, integrated, and measurable.

Customer.io powers automated communication for over 8,000 companies, helping them send smarter, more relevant emails, push notifications, in-app messages, and SMS using real-time behavioral data. The company fosters an empathetic, transparent, and responsible culture, building an inclusive team culture and striving for community impact.

Philippines

  • Develop high-quality training materials such as slide decks, user manuals, and video tutorials, and design visually engaging infographics.
  • Assist in structuring and tailoring training modules for different audience levels and conduct live training sessions both online and in-person.
  • Measure training effectiveness through feedback assessments and continuously improve materials based on user input.

Dashlabs.ai provides an end-to-end platform for automating and optimizing healthcare and medical diagnostic lab operations, including integration with lab machines. The company is driven by the belief that access to quality diagnostics is a human right and operates with a diverse, friendly team focused on empowering its employees.

$125,000–$160,000/yr
US

  • Be the subject matter authority on the full Verkada suite of products and offerings.
  • Deliver energetic and effective in-person training sessions, adapting to maximize learning outcomes.
  • Contribute to the VCE Program by collaborating with the team to refine our curriculum.

Verkada is transforming how organizations protect their people and places with an integrated, AI-powered platform. They have expanded rapidly with 15 offices and 2,200+ full-time employees and are trusted by over 30,000 organizations worldwide.

US

  • Develop and deliver educational content to improve customer onboarding and retention.
  • Facilitate live and virtual training sessions tailored to different user roles and experience levels.
  • Plan and execute customer education events, including user conferences, training workshops, and webinars.

INNERGY is transforming the woodworking industry with purpose-built, cloud-based ERP software designed exclusively for custom manufacturers. Founded in 2016, they are a globally distributed team of 200+ professionals united by deep software expertise and a shared passion.

$178,000–$215,000/yr
US 6w PTO

  • Own AMER regional & segment-specific sales enablement.
  • Build, adapt, and deliver field-centric programs.
  • Reinforce adoption through managers, onboarding, and operating rhythm.

Grafana Labs is a remote-first, open-source powerhouse with more than 20M users of Grafana. They help more than 3,000 companies manage their observability strategies with the Grafana LGTM Stack. Its team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything.

  • Create engaging and effective training materials that align with organizational goals.
  • Deliver Onboarding Training sessions on site ensuring participants grasp complex concepts and practical applications.
  • Develop and implement evaluation mechanisms to assess the effectiveness of training programs.

T5 Services is dedicated to fostering a culture of continuous learning and professional development. They aim to bridge the gap between current capabilities and evolving technical requirements with a focus on cultivating a skilled and proficient workforce.

US

  • Design and execute a comprehensive channel enablement strategy aligned with partner and revenue goals.
  • Build enablement programs that support co-sell readiness, marketplace listings, and private offer execution.
  • Measure effectiveness of enablement programs and continuously optimize.

Netomi is the leading agentic AI platform for enterprise customer experience. They work with the largest global brands to enable agentic automation at scale across the entire customer journey and help enterprises drive efficiency, lower costs, and deliver higher quality customer experiences.

$200,000–$225,000/yr
US Unlimited PTO

  • Continuously identify, design, and refresh customer-facing processes that elevate the experience across all customer segments.
  • Influence the product roadmap to adopt and continuously improve digital touch points that scale the customer experience across segments.
  • Develop and deploy a comprehensive enablement and certification program for CSMs and CS leaders.

First Due provides fire and EMS agencies with end-to-end software solutions. They aim to prevent first responder injury or death. First Due offers a fully remote workplace, competitive pay, and opportunities for advancement.

Europe

  • Lead customers through onboarding, implementation, and go-live phases.
  • Conduct configuration workshops to understand customer workflows and business needs.
  • Translate operational requirements into scalable and stable system configurations.

Sport Alliance helps fitness and wellness businesses scale through digital solutions. They are a market-leading company in a dynamic, fast-growing industry with an international team and a diverse and inclusive environment.

Global

  • Run product education for the Siena team.
  • Build the customer onboarding path.
  • Build Siena Academy.

Siena is the first intelligence layer for customer experience. The company is creating an operating system of AI agents that learn, remember, and act across every customer touchpoint. The team is small and distributed and every person has a large impact.

US Unlimited PTO

  • Define and execute the technical sales strategy for our VOC product line.
  • Develop and scale Field Expertise within the Sales Engineering team.
  • Develop cutting-edge product demonstrations and Proofs of Concept (POCs).

Quantum Metric helps organizations put customers at the heart of everything they do by providing a simplified approach to monitor, diagnose and optimize digital journeys. They have been named to the Inc 5000 and the Deloitte 500 for the last six years.