Senior Solutions Engineer - Voice of Customer
Benefits
Unlimited PTO
About the Role:
- The Field Lead, Voice of Customer (VOC) Industry Expert and Sales Engineering will drive the success of our VOC solutions.
- They will develop an effective sales methodology for our new Voice of Customer solution.
- This role Partner with the VOC Product Go-To-Market (GTM) team to translate product capabilities into compelling, market-facing value propositions and sales tools.
Responsibilities:
- Act as the VOC industry authority for the Field Sales and Sales Engineering teams, providing strategic guidance on market trends, competitive landscape, and customer pain points
- Design and deliver comprehensive training programs, workshops, and resources to improve the SE team's ability to articulate value, handle technical objections, and close deals
- Engage directly in key, complex, or strategic sales cycles as the senior-level VOC expert, providing technical validation and building confidence with executive and technical buyers.
Perks and Benefits:
- The company offer great perks, a flexible work environment, and numerous resources for professional development and team building.
- There are promotional opportunities and rewards and recognition programs
- Quantum Metric offers RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)
Quantum Metric
Quantum Metric helps organizations put customers at the heart of everything they do by providing a simplified approach to monitor, diagnose and optimize digital journeys. They have been named to the Inc 5000 and the Deloitte 500 for the last six years.