Training Program Leadership:
- Own the full lifecycle of enablement for service teams, including onboarding, everboarding, coaching programs, and certification paths.
- Ensure learning experiences are structured, effective, and tied to clear performance outcomes.
Enablement Team Development:
- Coach Enablement Leads in facilitation, content delivery, and behavioral coaching techniques.
- Build structured development plans and elevate the team into high-performing training professionals who can support global scale.
Cross-Functional Partnership:
- Collaborate with Support, CX, Product Enablement, HR, Workforce Management, and regional site leaders.
- Align training programs with operational needs, product updates, and business priorities.
Apollo.io
Apollo.io is the leading go-to-market solution for revenue teams. They are trusted by over 500,000 companies and millions of users globally and are one of the fastest growing companies in SaaS, valued at $1.6 billion.