Senior Professional Services Engagement Manager

An overview of this role:

• As a Senior Professional Services Engagement Manager focused on EMEA, you will play a critical role in driving GitLab's growth by structuring services engagements.
• You will lead efforts to design, position, and close outcome-oriented professional services engagements.
• Reporting to the Senior Manager of Engagement Management, EMEA, you will work at the intersection of technical solutioning and customer requirements.

What you'll do:

• Build trusted advisor relationships with division chiefs, program managers, and technical leaders.
• Conduct discovery sessions to understand current-state capabilities and desired outcomes.
• Design outcome-oriented services proposals and develop custom-scoped SOWs.

What you'll bring:

• Progressive experience structuring, scoping, and selling professional services engagements.
• Solid understanding of SDLC, DevOps, and cloud transformation initiatives.
• Effective communication and executive presence, with ability to manage multiple complex opportunities autonomously.