Manage a portfolio of multiple projects, overseeing deliverables and proactively identifying risks.
Serve as the primary escalation point and ensure alignment across internal and external teams.
Contribute to scale efforts by establishing and improving implementation management processes and best practices.
Trunk Tools is an AI company revolutionizing the construction industry by embedding intelligent automation into field operations. With 100+ employees and $70M in funding from top-tier investors, they are scaling fast and entering a period of hypergrowth.
Ensure excellent partner and customer satisfaction by meeting or exceeding operational KPIs.
Develop and execute career growth plans for team members through coaching and performance feedback.
Lead internal and external escalations, ensuring rapid issue resolution and root cause analysis.
Twilio is shaping the future of communications, delivering innovative solutions to hundreds of thousands of businesses and empowering millions of developers worldwide. With a remote-first culture and a strong commitment to global inclusion, Twilio fosters a vibrant team of diverse experiences making a global impact each day.
Own the multi-quarter roadmap for foundational services, balancing technical debt, scalability, and feature velocity.
Transition the platform from reactive support to scalable self-service by establishing paved roads and service catalogs.
Drive developer productivity through APIs, SDKs, and sandbox improvements while measuring adoption and reliability with KPI dashboards.
Twilio shapes the future of communications, delivering innovative solutions to hundreds of thousands of businesses and empowering millions of developers worldwide. As a remote-first company with a strong culture of connection and global inclusion, Twilio fosters a vibrant team with diverse experiences making a global impact.
Drive end-to-end implementation programs from requirements gathering through launch, coordinating with cross-functional teams.
Serve as the primary partner contact, building trust and maintaining strong communication throughout projects.
Manage project timelines, identify risks, and ensure successful delivery aligned with business goals.
They deliver technology solutions that improve how businesses launch and scale modern insurance experiences. The company is a rapidly scaling organization with a collaborative, remote-first culture and passionate teams.
Serve as the primary project manager to customers while coordinating multiple simultaneous implementations.
Foster strong relationships with customers, acting as a trusted advisor throughout the project lifecycle.
Work collaboratively with customers and internal teams to define project objectives and scope.
SwiftConnect provides best-of-breed SaaS integration solutions for access control and enterprise-level customers. The company has a collaborative culture and focuses on customer satisfaction.
Guide customers through implementation and API integrations as the primary technical advisor.
Troubleshoot complex API and integration issues, collaborating with Engineering.
Partner with Customer Success, Sales, and Product to optimize platform adoption and satisfaction.
We provide the world's easiest background check, simplifying trust for jobs, homes, and opportunities. We have raised over $127M and have been recognized by Deloitte Fast 50 for three years, with a culture of curiosity, collaboration, and high performance.
Join Xplor Pay as an Implementation Specialist to help new customers get optimally set up on their platforms.
Coordinate internally across teams to provide customers with a single point of contact during onboarding.
Act as a trusted advisor, guiding merchants through the implementation and adoption of the full product suite.
Xplor provides cloud-based, intuitive technology solutions for small and medium-sized businesses, enabling them to manage business operations and payments. With over 130,000 businesses in 72+ countries and backed by major investors, the company fosters a culture of teamwork, transparency, and ownership.
Create and drive execution of detailed projects in collaboration with customer stakeholders.
Own communication with clients to provide recommendations and manage expectations.
Identify needs of technology executives and prepare reports to inform decision-making.
DX, a subsidiary of Atlassian, helps engineering leaders build high-performing teams through data-driven insights on developer productivity. As a fast-growing SaaS company, DX has tripled its annual recurring revenue and recently joined Atlassian to expand its reach and resources.
Lead end-to-end UCaaS and CCaaS implementations focusing on Zoom and RingCentral platforms.
Manage client relationships, project plans, and risk mitigation to ensure on-time delivery.
Coordinate with engineering teams and stakeholders to drive seamless cloud communications deployments.
UniTriTeam is a leader in delivering cloud communications and digital transformation solutions across enterprise environments. As a collaborative global team, they support high-impact implementations and offer opportunities for professional growth.
Drive strategic initiatives to streamline implementation processes and reduce time-to-value.
Manage complex implementations with multiple stakeholders, configuring the platform and delivering training.
Serve as escalation point for technical challenges, optimizing processes and analyzing data for improvements.
Builder Prime provides an all-in-one business management platform for home improvement contractors, integrating CRM, estimating, production, payments, and reporting. Backed by Blueprint Equity, it is an AI-forward company that fosters collaboration, curiosity, and community among employees.
Anchor delivery execution by breaking down complex program requirements into manageable backlogs and unblocking daily POD activities.
Lead and mentor cross-functional PODs through structured feedback, 1:1 sessions, and performance evaluations.
Drive strategic client partnerships as the primary delivery point of contact, managing expectations and identifying account expansion opportunities.
CodeRoad provides end-to-end software development services, helping businesses scale with ideal infrastructure solutions. They operate as a nearshore technology services company with a high-performing POD structure, fostering a culture of continuous mentorship and team growth.
Lead the delivery of complex product development programs driving growth and operational excellence.
Champion AI-native ways of working, using AI tools to accelerate program delivery and surface insights.
Establish governance frameworks and communication strategies to keep stakeholders informed and engaged.
ServiceNow is an AI platform company that helps businesses automate workflows and drive reinvention. It serves 85% of the Fortune 500 and fosters an AI-native culture where technology and talent are unstoppable.
Partner with Account Executives to execute pre-sales activities including demonstrations and technical presentations. - Lead technical discovery and design innovative solutions to solve customer communication challenges. - Build strong relationships with both technical and non-technical stakeholders as a trusted advisor.
Twilio is a remote-first company shaping the future of communications, delivering innovative solutions to hundreds of thousands of businesses. They have a strong culture of connection and global inclusion, with a vibrant team.
Manage a portfolio of customer engagements, maintaining visibility across active work and broader account initiatives.
Facilitate engagement cadences, develop project plans, and coordinate technical resources to maintain delivery momentum.
Surface delivery risks early, monitor services utilization, and partner with sales to align engagements with account priorities.
Astronomer empowers data teams to bring mission-critical software, analytics, and AI to life through Astro, a unified DataOps platform powered by Apache Airflow. Trusted by more than 800 leading enterprises, the company values diversity and is an equal opportunity employer.
Oversee delivery of multiple projects within a program, ensuring alignment with client objectives and on-time, on-budget delivery.
Lead cross-functional teams, monitor performance metrics, and mitigate risks proactively.
Drive program growth and client satisfaction through strategic opportunities and partnerships.
Capital Technology Group provides expert consulting services in software development, digital transformation, data analytics, and cybersecurity. Recognized as a Top Workplace, they foster a culture of trust, empowerment, and growth.
Architect and build the systems that encode how GCS operates, including account health observability, intelligent routing, knowledge retrieval, and workflow automation.
Build AI workflows using Anthropic Claude API, Claude Agent SDK, and Claude Code, connecting agents to Slack, Jira, Zendesk, Grafana, Airtable, and internal systems.
Operate within CXO's governance model, maturing versioning, evaluation frameworks, A/B testing, and tying technical performance to GCS outcomes like time to value and resolution rate.
Twilio is a communications platform company delivering innovative solutions to hundreds of thousands of businesses and empowering millions of developers worldwide. They are a remote-first company with a strong culture of connection and global inclusion, committed to fostering a diverse and inclusive workplace.
Lead technical workstreams in enterprise sales cycles, translating prospect goals into GoodShip solutions.
Design and deliver tailored proofs of concept that demonstrate measurable value and accelerate deal closure.
Own technical continuity from contract signature through onboarding, ensuring successful implementation and value delivery.
GoodShip is an AI-powered platform that optimizes transportation networks for freight, enabling teams to reduce costs and improve service. It is a well-funded startup backed by top venture firms, with a culture of innovation, collaboration, and agility.
Organizing programs and activities to support strategic direction and long-term goals.
Fulfilling Miratech commitments to clients profitably and identifying client needs for up-sale.
Managing delivery risks, developing teams, and ensuring customer satisfaction.
Miratech helps visionaries change the world. They are a global IT services and consulting company with nearly 1000 full-time professionals and a 99% project success rate.
Lead remote software implementation projects from kickoff through successful go-live, managing customer activities, schedules, and deliverables.
Conduct discovery sessions, configure the FieldConnect platform, and coordinate ERP integration, testing, and production readiness.
Deliver train-the-trainer sessions, develop customer training materials, and drive customer adoption for a successful launch.
Cordance is a holding company that acquires and grows vertically focused B2B SaaS companies through long-term tactical and financial guidance. They are a team of experienced operators and subject-matter experts passionate about software and building businesses.