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Americas

  • Own execution of technical configuration for new Ashby customers, partnering with Implementation Specialists to tailor platform functionality.
  • Define and carry out testing plans ahead of go-live to ensure customers get to value quickly.
  • Document final configuration choices to support visibility and ongoing optimization post-launch.

SaaS Implementation Project Management Customer Success Change Management

20 jobs similar to Implementation Consultant - Americas

Jobs ranked by similarity.

$100,000–$130,000/yr
Global

  • Own customer implementations from kickoff to successful launch.
  • Learn each customer's business and configure Distill around their goals.
  • Guide customers through onboarding, training, and adoption to drive value.

Distill provides an AI-powered platform that sends personalized outreach on behalf of founders and executives, turning cold emails into conversations. Backed by top-tier VCs, the remote-first team is small but growing, with a culture of autonomy and trust.

US

  • Own customer implementations end-to-end, from kickoff through configuration, testing, launch, and handoff.
  • Blend structured project management with hands-on technical implementation, configuration, and troubleshooting.
  • Build and standardize the implementation process, collaborating across Support, Product, Engineering, and Solutions Engineering.

Auto Integrate makes leased vehicle maintenance frictionless for millions of customers across the USA and Canada by providing a platform that powers the North American fleet management service industry. The business is managed by a small, global team within Fleetio, combining the resources of a scaled SaaS company with the agility of a niche market leader.

US

  • Become an expert in the RainFocus platform and train client admins on tools and processes.
  • Work with clients to identify business requirements, facilitate design workshops, and configure solutions.
  • Document requirements, communicate risks to project managers, and lead client solution calls.

RainFocus provides an event management platform for Fortune 500 companies to execute in-person, virtual, and hybrid events. The company is rapidly growing, well-funded, and offers a challenging, fun, and exciting culture.

$120,000–$140,000/yr
US Unlimited PTO

  • Own implementations end-to-end, managing clients from Sales handoff through go-live, including project plans and launch readiness.
  • Manage technical setup including SFTP access, claims file validation, and partner with Engineering on advanced troubleshooting.
  • Lead client communications and coordinate internal partners to drive successful, on-time implementations.

Pivotal Health is a technology platform that helps healthcare providers get paid fairly in an increasingly complex reimbursement landscape. We are a collaborative, low-ego startup building AI-driven solutions to simplify reimbursement workflows.

$50,000–$50,000/yr
US Unlimited PTO

  • Lead customer onboarding from kickoff to implementation completion, guiding setup requirements and timelines.
  • Configure customer accounts, workflows, and user access while performing quality assurance testing.
  • Manage multiple implementation projects, communicate status updates, and collaborate with internal teams.

Mitratech builds world-class products that simplify operations in Legal, Risk, Compliance, and HR functions. We are a globally dispersed team serving 20,000 clients, including 30% of the Fortune 500, with a diverse and inclusive culture.

India

  • Support customer onboarding and implementation activities, ensuring smooth product adoption.
  • Assist in creating implementation plans and transition plans for new customers.
  • Maintain clear documentation and collaborate with internal teams to address customer needs.

HighLevel is an AI-powered business operating system for agencies, entrepreneurs, and SMBs to build, automate, and scale. With over 2,000 team members across 10+ countries, it operates as a global, remote-first organisation built for speed and ownership.

$68,000–$75,000/yr
US

  • Manage the onboarding experience for new customers, conducting online and in-person training.
  • Troubleshoot customer issues and ensure successful implementation of Flash hardware and software.
  • Work closely with customers to understand their operational needs and demonstrate value of Flash solutions.

Flash is a company that creates seamless parking experiences and sustainable solutions for smarter cities. They are a team of innovators shaping the future of parking and charging, with a focus on customer success and technology.

US Unlimited PTO

  • Lead customer implementation and onboarding using Customer Success best practices to accelerate migration plans.
  • Proactively monitor customer health to identify risks, drive adoption, and lead quarterly business reviews.
  • Collaborate with engineers to triage technical issues and advocate for customer feedback across teams.

Arpio provides automated, application-aware disaster recovery for AWS and Azure, recovering entire application stacks in under an hour. The company recently closed a $15M Series A and is growing, with a culture that values ownership, urgency, and delivering results.

$55,800–$88,100/yr
US

  • Serve as a subject matter expert on Entrata's products and consulting processes, guiding clients through implementation.
  • Develop effective customer relationships to understand business goals and deliver strategic system configuration guidance.
  • Facilitate smooth handoffs to post-implementation support teams and resolve client concerns professionally.

Entrata is a global leader in AI-driven property management technology, providing an operating system for intelligent leasing, payment, and communication tools. With over 2,200 employees, the company fosters a culture of radical transparency and entrepreneurial energy, recognized by the Silicon Slopes Hall of Fame and Utah Business Fast 50.

$95,670–$116,930/yr
US Unlimited PTO

  • Lead multiple customer implementation projects of varying complexity from kickoff to successful production launch.
  • Manage scope, schedule, milestones, customer expectations, and risks throughout the implementation lifecycle.
  • Serve as the primary customer contact, translating business objectives into scalable platform configurations and best practices.

Amwell provides a technology-enabled care platform for digital health services, transforming healthcare through innovation and clinical excellence. With nearly two decades of service to major healthcare organizations, the company fosters a collaborative, customer-focused culture that values teamwork and continuous improvement.

$24–$26/hr
US

  • Lead the timely and successful onboarding of new customers, ensuring every launch is flawless.
  • Manage day-to-day communication with customers and internal teams during implementation.
  • Recommend recycling and savings plans tailored to customer needs and business objectives.

RoadRunner is a technology-driven waste and recycling company dedicated to accelerating the road to Zero Waste and modernizing the waste industry with data-driven strategies. Founded in 2014, the company has a people-first culture, serves thousands of customer locations nationwide, and has been recognized as a Best Place to Work.

Canada

  • Lead the successful delivery of SaaS implementations for clients in automotive and heavy-duty industries.
  • Oversee project managers and take ownership of end-to-end project delivery from initiation to post-launch.
  • Drive alignment across development, QA, business, and client stakeholders using Agile methodologies.

They provide SaaS implementations for clients in the automotive and heavy-duty industries. They foster a collaborative, Agile culture focused on innovation and continuous improvement.

$115,000–$125,000/yr
US

  • Own the full customer implementation journey from signed agreement to go-live.
  • Configure integrations like Shopify and Klaviyo and build scalable onboarding playbooks.
  • Lead customer relationships and handle escalations while collaborating with Sales and Engineering.

The partner company is an AI-native platform that helps brands optimize customer journeys through integrations like Shopify and Klaviyo. It is a fast-growing, remote-first startup with a founding team and a culture of autonomy and AI-driven processes.

US

  • Lead implementation projects and initial training sessions for new customers.
  • Serve as primary technical point of contact during deployment, managing risks and escalations.
  • Use bilingual English and Spanish to guide customers through configuration and integrations.

Abnormal protects the humans behind the world's most critical organizations from AI-powered cybercrime. 4,500+ enterprises trust our behavioral AI platform.

India

  • Configure, implement, and integrate Salesforce solutions for legal technology clients.
  • Engage directly with customers to understand business needs and translate them into scalable technical solutions.
  • Troubleshoot application issues and collaborate with Product, Engineering, and customer teams to ensure quality outcomes.

The company provides Salesforce consulting and implementation services focused on the legal technology space. It operates as a remote-first organization with a collaborative culture centered on client success and continuous process improvement.

$80,000–$95,000/yr
US 4w PTO

  • Manage end-to-end implementation projects, including planning, resource allocation, and risk assessment.
  • Train customers directly and configure product builds during the implementation phase.
  • Collaborate with internal teams and clients to ensure successful onboarding and project delivery.

Surgimate is an enterprise SaaS company in digital health, providing tools for surgical scheduling and coordination. The remote-first team is distributed across the US with R&D centers in Israel and India, offering flexible work and opportunities for meetups and volunteering.

$74,000–$95,000/yr
US Unlimited PTO

  • Lead end-to-end software implementation projects from requirements to go-live.
  • Configure workflows, APIs, and data migrations for legal clients.
  • Manage project plans, testing, and cross-functional collaboration.

Onit is an AI-powered legal operations platform that streamlines enterprise legal management, matter management, and contract lifecycle processes. The company is a growing team of innovators focused on modernizing legal departments through intelligent automation.

India Unlimited PTO

  • Guide customers through setup and go-live, ensuring they reach their first audit milestone.
  • Collaborate with founders, CTOs, and security teams to map goals to actionable milestones.
  • Own next steps when stuck, partnering with internal teams to keep the project moving.

Sprinto is an autonomous trust platform that centralizes compliance, audits, risk management, and more for organizations worldwide. Backed by top investors, it serves over 4,000 companies in 75+ countries and fosters a remote-first, ownership-driven culture.

US

  • Lead complex enterprise customer implementations and drive adoption of the PackageX platform.
  • Manage implementation timelines, risks, and dependencies while coordinating across customer and internal teams.
  • Capture measurable value, ROI, and customer evidence while building playbooks for post-sales execution.

PackageX is building the Physical Logistics Execution Platform for enterprise teams using Vision AI, workflow automation, and integrations. It operates as a fast-moving startup focused on execution, verification, and evidence.

North America

  • Partner with Account Executives as a technical trusted advisor throughout the sales cycle.
  • Understand enterprise customer requirements to plan and deliver successful demos and trials.
  • Guide prospects through setup, field technical and security questions, and lead proofs of concept.

Spellbook is an AI copilot for transactional lawyers, working inside Microsoft Word to help legal teams draft, review, and negotiate contracts faster. More than 4,000 law firms and in-house teams use Spellbook; the company has raised $80M in funding from leading investors.