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Role Overview:
- Lead complex enterprise customer implementations and drive value realization.
- Own the bridge between signed commitment and long-term account health.
What You'll Own:
- Customer implementation plans, onboarding, and go-live execution.
- Workflow adoption, usage tracking, and risk visibility.
What You'll Do:
- Convert closed-won commitments into structured implementation plans.
- Manage multiple enterprise implementations and capture ROI evidence.
Ideal Background:
- 6-10 years in technical implementation or customer success.
- Experience with enterprise SaaS, logistics, and integrations.
PackageX
PackageX is building the Physical Logistics Execution Platform for enterprise teams using Vision AI, workflow automation, and integrations. It operates as a fast-moving startup focused on execution, verification, and evidence.