Senior Technical Success Manager
Remote regions
USBenefits
Unlimited PTO
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About the Role:
- Serve as a trusted partner to enterprise customers throughout their lifecycle.
- Track customer goals and health, partnering with a Solution Engineer on complex implementations.
How We Work:
- Own outcomes, respond quickly, and speak honestly and openly.
- Treat every account like it matters and drive adoption without a perfect playbook.
What We're Looking For:
- 7+ years in technical, customer-facing Customer Success or Account Management.
- Strong understanding of AWS/Azure, cloud computing, and networking technologies.
Arpio
Arpio provides automated, application-aware disaster recovery for AWS and Azure, recovering entire application stacks in under an hour. The company recently closed a $15M Series A and is growing, with a culture that values ownership, urgency, and delivering results.