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Responsibilities:
- Lead adoption and implementation plans for platinum-level customers, ensuring value realization.
- Understand customer use cases and provide recommendations to improve security posture.
Qualifications:
- Bachelor’s degree in CS or related, or certifications (CISSP, Security+, CEH).
- 7+ years in customer success or technical account management.
Additional Information:
- Work Personas: flexible, remote, or required in office.
- Equal opportunity employer with reasonable accommodations.
ServiceNow
ServiceNow is an AI platform that automates workflows for 85% of the Fortune 500. They have a collaborative, AI-driven culture focused on innovation and customer success.