Own a portfolio of customers as the primary point of contact following the sale
Build and maintain a success plan for each account tied to their security objectives
Guide customers through adoption and configuration so their teams can operate the platform independently
ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter, faster, and better. The company fosters an AI-native culture where technology and talent are unstoppable together.
Act as the primary advocate for customers, understanding their technical and strategic requirements and liaising with internal teams to ensure satisfaction.
Develop and nurture relationships with key decision makers while establishing retention goals and tracking adoption of Check Point products.
Identify opportunities for upselling and cross-selling, lead account management strategy sessions like QBRs, and manage crisis situations.
Check Point protects over 100,000 organizations worldwide from cyber and AI-driven threats with a prevention-first approach. Recognized by TIME, Newsweek, and Forbes for excellence and workplace culture, the company fosters ownership, curiosity, and complex problem-solving.
Drive strategy and execution to align customer conversations with cybersecurity and risk management objectives.
Own retention and expansion within your portfolio, including accurate forecasting and collaboration with Sales.
Build relationships across client organizations, from daily users to C-suite, and represent the voice of the customer.
SecurityScorecard is the global leader in cybersecurity ratings, continuously rating over 12 million companies across 64 countries. Founded in 2013 and funded by top investors, the company has been recognized as a Best Workplace and one of the most innovative companies, with a culture focused on employee engagement.
Act as a trusted customer advisor for strategic cloud security initiatives, driving adoption and revenue growth.
Collaborate with cross-functional teams to ensure robust cloud security practices and customer success.
Evangelize the value of Wiz to influence customers to adopt secure solutions at the right time.
Wiz is a cloud security company that secures cloud and AI applications by connecting code, cloud, and runtime. Trusted by over 65% of the Fortune 100, the company is a fast-growing startup now powered by Google, with a culture that values world-class talent and creative freedom.
Manage premium customer support relationships and drive deep product adoption for top-tier customers.
Partner with Field Sales, serve as trusted advisor for web and email security implementations, and manage escalations.
Deliver high-impact training, monitor customer environments, and translate insights into product requirements.
Zscaler accelerates digital transformation with the Zero Trust Exchange platform, a cloud security solution protecting thousands of customers from cyberattacks. The company is AI-native and values ownership, collaboration, and a challenge culture.
Lead technical discovery and solution design with enterprise customers to address security and risk challenges.
Deliver compelling virtual and in-person product demonstrations and proof-of-value engagements.
Translate technical capabilities into business outcomes and serve as a trusted advisor to stakeholders.
ServiceNow is an AI platform company that automates workflows and helps businesses operate more efficiently. The company serves 85% of the Fortune 500 and fosters an AI-native culture with a focus on innovation.
Lead technical onboarding and implementation for new and existing direct Bolster customers, configuring integrations, APIs, and platform settings across domain, social media, and dark web monitoring workflows.
Run technical training sessions and product demos while providing hands-on troubleshooting, partnering closely with Support, Security Operations, and Engineering to resolve issues.
Work side-by-side with Customer Success Managers on calls as the technical point of contact, track common technical questions, and feed feedback back to Product and Documentation.
Bolster is redefining fraud and brand protection with a AI-driven SaaS platform that detects and takes down phishing and scam sites in real time. The company values collaboration, curiosity, and ownership, fostering a culture of experimentation and fun among its team.
Drive market success for ServiceNow's Security solutions and close complex enterprise software deals.
Build C-suite relationships with CISO, CIO, and SOC teams to generate pipeline and expand accounts.
Collaborate with Solution Consultants and partners to deliver tailored security solutions and grow revenue.
ServiceNow is the AI control tower for business reinvention, bringing together AI, data, and workflows. The company serves 85% of the Fortune 500 and fosters an AI-native culture where technology and talent are unstoppable together.
Act as an advocate for customers, overseeing a portfolio to help achieve business outcomes and drive product adoption.
Build trusted advisor relationships with executive sponsors and translate business needs into solutions.
Evolve customer onboarding strategy and communicate product changes to stakeholders.
ServiceNow provides an AI platform for business reinvention, helping 85% of the Fortune 500 work smarter and faster. It fosters an AI-native culture with a global team and a focus on technology and talent collaboration.
Lead complex customer escalations from assessment through resolution, restoring trust with enterprise clients.
Coordinate cross-functional investigations across R&D, Engineering, Product, and Support teams.
Translate technical findings into clear communication for operational and executive stakeholders.
Our partner is a company in enterprise cybersecurity, focused on restoring customer trust through high-impact technical support. They are a fast-moving organization that values empathy and strong cross-functional collaboration, seeking a Critical Situation Manager to lead complex escalations.
Develop relationships with multiple C-suite personas across all product sales.
Oversee client relationship mapping and orchestrate account strategy with a broad virtual team.
Act as a trusted advisor to customers, understanding their business and advising on IT roadmap.
ServiceNow is an AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter, faster, and better. The company builds an AI-native culture where technology and talent combine, with a focus on cybersecurity and autonomous defense platforms.
Act as a strategic customer success manager for HPE's as-a-service portfolio, driving onboarding, adoption, and upsell/cross-sell opportunities.
Build and maintain strong senior-level customer relationships, develop success plans, and serve as a trusted advisor throughout the digital transformation journey.
Collaborate with sales specialists and cross-functional teams to accelerate solution consumption and deliver measurable business value.
Hewlett Packard Enterprise is a global edge-to-cloud company that helps organizations connect, protect, analyze, and act on their data and applications from edge to cloud. With a workforce of tens of thousands, the company fosters a culture of inclusion, flexibility, and bold innovation.
Lead pre-sales, scoping workshops, and SOW development for ServiceNow Security, Risk, and OT solutions.
Provide architectural guidance, business acumen, and deep product expertise to customers and partners.
Serve as practice director on marquee accounts, mentoring delivery teams and ensuring delivery standard adherence.
ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter, faster, and better. We build an AI-native culture where technology and talent are unstoppable together.
Own post-sale success for enterprise customers running the CTEM platform across the full lifecycle, partnering with CISOs and security teams to drive measurable risk reduction.
Act as the voice of the customer inside the company, managing relationships with C-suite executives and operational teams to become a trusted advisor on cyber risk.
Drive key metrics such as GRR, NRR, and value realization while helping customers become self-sufficient on the platform.
Safe is an AI-driven cybersecurity company that provides a quantified, real-time view of security posture for enterprise clients. As a $170M Series C-funded category leader serving 10% of the Fortune 500, the company has a high-intensity, mission-driven culture with extreme ownership and radical candor.
Lead end-to-end post-sales customer engagements from onboarding through renewal, ensuring maximum value realization across Zscaler SecOps solutions.
Provide ongoing education, share security best practices, and deliver strategic guidance to help customers achieve their cybersecurity goals.
Partner closely with Sales to manage renewals, mitigate retention risk, and identify opportunities for account expansion, upsell, and cross-sell.
Zscaler accelerates digital transformation to ensure customers are agile, efficient, resilient, and secure. They leverage the world's largest security data lake to power their cloud-native Zero Trust Exchange platform, and build high-performing teams focused on customer obsession, collaboration, and accountability.
Serve as primary point of contact for users of application security and cloud security tools, helping teams understand and remediate findings.
Manage security requests through ServiceNow, analyze findings, and provide hands-on support and troubleshooting.
Collaborate with teams to improve customer experience, develop knowledge base articles, and identify automation opportunities.
Marlabs is a global AI and Digital Solutions Consulting firm delivering intelligent solutions across AI, data, analytics, and product engineering. Since 2000, the company has partnered with large healthcare, life sciences, financial services, and government organizations, fostering an innovative and dynamic team culture.
You own a portfolio of strategic enterprise customers, building trusted relationships with key stakeholders and driving product adoption.
You develop and execute customer success plans aligned to business objectives, ensuring measurable value and retention.
You conduct regular business reviews and lead executive-level conversations focused on outcomes and program performance.
Bugcrowd empowers organizations to stay ahead of threat actors by uniting collective ingenuity with a hacker community and AI-powered security platform. The company is backed by top investors and fosters a diverse, inclusive culture where team members range from musicians to adventure enthusiasts.
Guide customers through technical post-sale journeys, from implementation to renewal, as a trusted advisor.
Collaborate with Customer Success, Product, and Support teams to drive adoption and value.
Represent customer needs internally and create scalable resources like playbooks and knowledge-base content.
1Password is a cybersecurity company that builds identity and access management solutions, including enterprise password management and Unified Access Management. With over $400M in ARR and a spot on the Forbes Cloud 100, they serve 180,000+ businesses and foster a culture of curiosity, collaboration, and human-centric innovation.
Lead technical implementation of Blumira's security platform for new and existing customers.
Design tailored security solutions and provide hands-on guidance for integrations.
Conduct security assessments, troubleshoot complex challenges, and create security roadmaps.
Blumira is a security operations platform built for growing teams, integrating comprehensive visibility, tools, and expert guidance. Our team is passionate about putting resilience in reach for every organization, fostering a supportive culture with experienced SaaS security leaders.
Analyze customer requirements and promote the highest value application of ExtraHop.
Secure contract renewals and identify growth opportunities.
Engage end-users to provide targeted assistance and enablement.
ExtraHop provides network detection and response (NDR) solutions to help organizations detect and respond to cyber threats. The company values integrity, innovation, and teamwork, and has been recognized as a leader by major analyst firms.