Own post-sale success for enterprise customers running the CTEM platform across the full lifecycle, partnering with CISOs and security teams to drive measurable risk reduction.
Act as the voice of the customer inside the company, managing relationships with C-suite executives and operational teams to become a trusted advisor on cyber risk.
Drive key metrics such as GRR, NRR, and value realization while helping customers become self-sufficient on the platform.
Take full ownership of a portfolio of high-value US enterprise accounts, driving retention and expansion.
Act as a trusted advisor to CISOs and compliance leaders, translating security insights into business outcomes.
Lead complex multi-framework GRC transformation programs and shape playbooks for the CS org.
Sprinto is an Autonomous Trust Platform that centralizes trust requirements across security frameworks, vendors, and customers. Backed by top-tier investors and trusted by over 4,000 organizations, Sprinto has a remote-first culture where ownership and impact are valued.
Own a portfolio of 8-10 strategic enterprise customers with extreme ownership of outcomes.
Build trusted advisor relationships with CIO and CISO, driving value realization through Success Plans.
Ensure renewal predictability by proactively managing risk and coordinating cross-functional resources.
Veza is the pioneer in identity security, providing an Access Graph platform to manage identity permissions across SaaS, cloud, on-prem, and custom applications. Now part of the ServiceNow family with over 30 billion access permissions under management, Veza offers the scale of an enterprise platform company while maintaining a security innovator's mission-driven focus.
Lead and mentor a team of Customer Success Managers supporting Enterprise customers across EMEA/APJ.
Drive retention and growth through data-informed engagement, churn risk identification, and expansion strategies.
Partner cross-functionally with Sales, Product, and Marketing to scale customer success initiatives and optimize processes.
Chainguard delivers hardened, secure, production-ready builds of open source software. They are venture-backed by leading investors and serve Fortune 500 enterprises, fostering a culture of customer obsession and intentional action.
Drive strategy and execution to align customer conversations with cybersecurity and risk management objectives.
Own retention and expansion within your portfolio, including accurate forecasting and collaboration with Sales.
Build relationships across client organizations, from daily users to C-suite, and represent the voice of the customer.
SecurityScorecard is the global leader in cybersecurity ratings, continuously rating over 12 million companies across 64 countries. Founded in 2013 and funded by top investors, the company has been recognized as a Best Workplace and one of the most innovative companies, with a culture focused on employee engagement.
Lead and manage the North America Enterprise Customer Success team, owning retention, expansion, and executive customer relationships.
Coach and develop a team of CSMs, partner with Sales, Product, and Support to ensure enterprise customers realize measurable value.
Champion an AI-driven approach, manage renewal forecasting, and identify at-risk accounts early to mitigate churn.
SecurityScorecard is the global leader in cybersecurity ratings, with over 12 million companies continuously rated and operating in 64 countries. Headquartered in New York City, the company has been recognized as a best workplace by Inc Magazine and Crain's NY, and named to Fast Company's most innovative companies list.
You own a portfolio of strategic enterprise customers, building trusted relationships with key stakeholders and driving product adoption.
You develop and execute customer success plans aligned to business objectives, ensuring measurable value and retention.
You conduct regular business reviews and lead executive-level conversations focused on outcomes and program performance.
Bugcrowd empowers organizations to stay ahead of threat actors by uniting collective ingenuity with a hacker community and AI-powered security platform. The company is backed by top investors and fosters a diverse, inclusive culture where team members range from musicians to adventure enthusiasts.
Act as a trusted customer advisor for strategic cloud security initiatives, driving adoption and revenue growth.
Collaborate with cross-functional teams to ensure robust cloud security practices and customer success.
Evangelize the value of Wiz to influence customers to adopt secure solutions at the right time.
Wiz is a cloud security company that secures cloud and AI applications by connecting code, cloud, and runtime. Trusted by over 65% of the Fortune 100, the company is a fast-growing startup now powered by Google, with a culture that values world-class talent and creative freedom.
Partner with customers to operationalize and scale their privacy programs using DataGrail's agentic privacy platform.
Drive onboarding, adoption, and long-term success by delivering strategic guidance and fostering engagement.
Advocate for customer needs cross-functionally to help shape the product experience and the future of privacy operations.
DataGrail is the Agentic Data Privacy Platform that helps leading brands automate privacy and control risk with secure, human-governed AI. The company is a two-time recognized privacy leader with a 4.8/5 G2 rating and a remote-first culture.
Independently manage strategic customer relationships to ensure long-term value realization across mid-market and enterprise accounts.
Lead success planning, drive adoption, and mitigate risk while collaborating cross-functionally with Product, Engineering, Sales, and Support.
Monitor account health using data-driven insights, proactively identify risks, and lead coordinated mitigation efforts.
Abnormal Security protects the humans behind the world's most critical organizations from AI-powered cybercrime. Over 4,500 enterprises trust their behavioral AI platform, and the company is dedicated to an inclusive, diverse culture.
Own the logo and revenue renewal for an assigned portfolio of customer accounts, ensuring ongoing satisfaction and retention.
Build trusted relationships with key stakeholders and serve as the internal voice of the customer across planning, delivery, and product feedback.
Partner with Sales, Solutions Architects, and Shared Success to coordinate onboarding, conduct business reviews, and proactively manage customer health.
Bugcrowd is a cybersecurity company that empowers organizations to stay ahead of threat actors by uniting a trusted alliance of elite hackers with its AI-powered Security Knowledge Platform. The company is supported by General Catalyst and others, and has a diverse, inclusive culture that values different backgrounds.
Lead end-to-end post-sales customer engagements from onboarding through renewal, ensuring maximum value realization across Zscaler SecOps solutions.
Provide ongoing education, share security best practices, and deliver strategic guidance to help customers achieve their cybersecurity goals.
Partner closely with Sales to manage renewals, mitigate retention risk, and identify opportunities for account expansion, upsell, and cross-sell.
Zscaler accelerates digital transformation to ensure customers are agile, efficient, resilient, and secure. They leverage the world's largest security data lake to power their cloud-native Zero Trust Exchange platform, and build high-performing teams focused on customer obsession, collaboration, and accountability.
Lead delivery execution for a team of senior consultants driving security and risk transformations in the Americas.
Build executive relationships with CISOs and CROs, champion high-quality delivery and customer satisfaction.
Drive cross-functional collaboration with Product, Sales, and Partner organizations to expand Security and Risk footprint.
ServiceNow provides an AI platform that automates workflows and reduces busywork for enterprises. It serves 85% of the Fortune 500 and fosters an AI-native culture where technology and talent work together.
Lead all post-sales activities for mid-market customers through onboarding, implementation, product expertise, renewal, and upsell opportunities.
Partner with Account Managers to drive renewal and expansion within your book of business.
Act as the voice of the customer within Vanta, influencing strategy and product priorities to drive adoption and retention.
Vanta provides a Trust Management Platform that helps businesses automate security monitoring and compliance for standards like SOC 2, HIPAA, and ISO 27001. Founded in 2018, Vanta has a kind and talented team and has experienced exponential growth.
Act as the primary liaison between customers and internal teams, focusing on onboarding, adoption, and ongoing value delivery.
Build and nurture strategic customer relationships, drive product adoption, and identify opportunities for expansion.
Proactively monitor customer health, manage escalations, and collaborate with cross-functional teams to ensure satisfaction and retention.
Abnormal protects the humans behind the world's most critical organizations from AI-powered cybercrime. 4,500+ enterprises trust our behavioral AI platform, fostering a culture of innovation and security.
Own a portfolio of customers as the primary point of contact following the sale
Build and maintain a success plan for each account tied to their security objectives
Guide customers through adoption and configuration so their teams can operate the platform independently
ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter, faster, and better. The company fosters an AI-native culture where technology and talent are unstoppable together.
Own the end-to-end customer lifecycle for enterprise accounts, including onboarding, adoption, renewal, and retention.
Serve as a trusted privacy advisor, delivering executive-level risk reports and value-driven engagement.
Drive product adoption, manage renewals, and identify expansion opportunities within strategic accounts.
DeleteMe is a leader in proactive privacy protection, helping security teams reduce their human attack surface by removing exposed personal data. As a fast-growing global SaaS company, they have completed over 100 million opt-out removals and serve 30% of the Fortune 100.
Define and own the company-wide Customer Success strategy across the entire customer lifecycle.
Build and lead the Account Management function from near-scratch to drive retention and expansion.
Coach and develop a team of managers while partnering cross-functionally with Product, Engineering, and Sales.
Tapcheck is a digital platform offering on-demand pay access to employees, available at no cost to employers. The team is passionate about improving financial wellness and operates with values of humility, grit, and continuous improvement.
Help strategic customers realize quantifiable value and ensure renewals and expansions.
Identify risks of churn and develop mitigation strategies while identifying expansion opportunities.
Proactively drive value conversations and manage customer escalations across technical and business domains.
Flexera provides data-oriented SaaS solutions for technology value optimization, helping IT, finance, and cloud teams gain insights into cost optimization and compliance. With over 50,000 customers globally, Flexera is recognized as a category leader by Gartner, Forrester, and IDC, and fosters a culture built on candor, passion, and accountability.
Lead bespoke customer engagements end-to-end, from discovery to solution architecture and configuration of tailored Risk Cloud solutions.
Leverage AI and automation to accelerate delivery, optimize processes, and provide strategic GRC advisory to enterprise customers.
Manage project scope, timelines, and account health while mentoring junior consultants and collaborating cross-functionally.
LogicGate is the leading AI GRC platform for the enterprise, helping governance, risk, and compliance teams manage uncertainty and drive business value. The company is recognized as a top workplace and fosters a culture of ownership, impact, and inclusion, with a commitment to employee growth and community involvement.
Own the technical customer relationship for a portfolio of strategic accounts, serving as a trusted advisor throughout the customer lifecycle.
Build and execute tailored Customer Success Plans aligned to business objectives, drive adoption, and identify opportunities and risks.
Partner with Sales and Customer Success leadership to expand customer value and ensure retention through proactive engagement.
Veeam is the Data and AI Trust Company, specializing in data resilience and security posture management. Headquartered in Seattle with offices in 30+ countries, Veeam protects over 550,000 customers worldwide.