Own a portfolio of 8-10 strategic enterprise customers with extreme ownership of outcomes.
Operate within a high-touch engagement model, engaging regularly with CIO and CISO.
Drive customers from deployment to durable operational reliance.

Core Responsibilities:

Serve as accountable leader for customer health, trajectory, and commercial posture.
Build trusted advisor relationships and deliver Executive Business Reviews grounded in measurable outcomes.
Ensure renewal predictability with no late-stage surprises by inspecting leading indicators.

Qualifications:

12+ years managing complex enterprise customers in SaaS or platform organizations.
Proven experience driving renewals, expansion, and long-term customer value.
Executive-level communication skills and comfort in ambiguous, high-stakes environments.

Veza

Veza is the pioneer in identity security, providing an Access Graph platform to manage identity permissions across SaaS, cloud, on-prem, and custom applications. Now part of the ServiceNow family with over 30 billion access permissions under management, Veza offers the scale of an enterprise platform company while maintaining a security innovator's mission-driven focus.

Apply for This Position