Lead end-to-end post-sales customer engagements from onboarding through renewal, ensuring maximum value realization across Zscaler SecOps solutions including Zscaler MDR (Red Canary)
Provide ongoing education, share security best practices, and deliver strategic guidance to help customers achieve their cybersecurity goals
Partner closely with Sales to manage renewals, mitigate retention risk, and identify opportunities for account expansion, upsell, and cross-sell

Who You Are:

Customer-obsessed, building deep empathy for security teams and anchoring your decisions in solving their real-world outcomes
High-trust collaborator, partnering seamlessly across Sales, Support, and Product teams to champion customer needs
Natural problem-solver, energized by distilling complex technical challenges into clear, actionable recommendations

What We Offer:

Various health plans
Time off plans for vacation and sick time
Parental leave options, retirement options, education reimbursement, and more

Zscaler

Zscaler accelerates digital transformation to ensure customers are agile, efficient, resilient, and secure. They leverage the world's largest security data lake to power their cloud-native Zero Trust Exchange platform, and build high-performing teams focused on customer obsession, collaboration, and accountability.

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