Enterprise, Customer Success Manager
Remote regions
USBenefits
4w PTO
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Job Summary:
- You will shape the post-sale experience for enterprise customers, acting as a trusted privacy advisor.
- You will own the end-to-end customer lifecycle, from onboarding to renewal, and drive adoption across complex organizations.
Responsibilities:
- Manage customer journey, including structured onboarding, success plans, and executive business reviews.
- Drive product adoption, navigate enterprise renewals, and identify expansion opportunities.
- Serve as a subject-matter resource on data exposure threats and support escalation handling.
What We Offer:
- Comprehensive health benefits including Medical, Vision, and Dental.
- 401k retirement plan, Paid Parental Leave, and 20 days of Paid Time Off.
- Additional perks like Work From Home Stipend, Cell Phone Reimbursement, and Fitness Membership Reimbursement.
DeleteMe
DeleteMe is a leader in proactive privacy protection, helping security teams reduce their human attack surface by removing exposed personal data. As a fast-growing global SaaS company, they have completed over 100 million opt-out removals and serve 30% of the Fortune 100.