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About the Role:
- As a Senior Customer Success Manager, you will drive adoption and value for global enterprise customers.
- You will own renewals, identify growth opportunities, and operationalize CS at scale.
Responsibilities:
- Partner with enterprise customers to align 6sense with their strategic business goals.
- Lead renewal strategy, mitigate churn, and collaborate with Account Executives on expansion.
- Build executive relationships and deliver compelling Executive Business Reviews.
Qualifications:
- 5+ years in Customer Success or Account Management in SaaS.
- 3+ years managing enterprise accounts exceeding renewal targets.
- Strong understanding of B2B marketing tech stack and ROI alignment.
Benefits:
- Generous health coverage, life and disability insurance, and 401(k) matching.
- Paid parental leave, PTO, holidays, and quarterly self-care days.
- Stock options, growth mindset culture, and learning opportunities via LinkedIn Learning.
6sense
6sense provides a predictive analytics platform that helps B2B companies identify buying intent with 85% accuracy. The company fosters a growth-driven culture with a focus on employee well-being, collaboration, and continuous learning.