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About the Role:
- Partner closely with enterprise customers to understand their business and guide them to realize value from Samsara solutions.
- Manage the customer lifecycle post-onboarding through adoption, advocacy, and renewal.
Key Responsibilities:
- Ensure ongoing success and value realization for customers using Resident Consultant services.
- Define and execute long-term strategies for the team, including hiring and developing top talent.
- Champion Samsara's cultural principles and foster an inclusive team environment.
Minimum Requirements:
- 8+ years in Customer Success, account management, or consulting.
- 3+ years in management, with experience recruiting and retaining talent.
- Experience with $1M+ ACV customers and Enterprise SaaS.
Total Rewards:
- Annual OTE range $101,420—$136,363 USD plus equity and comprehensive benefits.
- Flexible remote model, professional development stipend, and comprehensive health plans.
Samsara
Samsara is the pioneer of the Connected Operations Cloud, helping organizations improve safety, efficiency, and sustainability of physical operations. As a public company with a global team, they foster a culture of ownership, inclusion, and growth.