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Responsibilities:
- Own the account for highly complex, enterprise customers deploying multiple Flexera solutions.
- Align resources and connect the dots between technical and c-level language.
- Drive value conversations and manage escalations to ensure customer success.
Qualifications:
- Background in software asset management, customer success, or consulting.
- Proven ability to maintain strong customer relationships and grow them proactively.
- Comfortable using CRM tools like Salesforce and Gainsight.
Core Values:
- Candor: Tell it like it is and solve problems head-on.
- Passion: Love making customers successful.
- Keep Score: Accountability and transparency are vital.
Flexera
Flexera provides data-oriented SaaS solutions for technology value optimization, helping IT, finance, and cloud teams gain insights into cost optimization and compliance. With over 50,000 customers globally, Flexera is recognized as a category leader by Gartner, Forrester, and IDC, and fosters a culture built on candor, passion, and accountability.