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Responsibilities:
- Take ownership of a select group of strategic customer accounts.
- Successfully onboard customers and help them define adoption success criteria.
- Develop and maintain Customer Success Plans outlining goals and outcomes.
Qualifications:
- A university or bachelor's degree or equivalent combination of education and experience.
- 5+ years of direct, work-related experience in customer success management.
- CCSM certification preferred; knowledge of cloud operating models and ITIL/ITSM.
Why HPE:
- Comprehensive health and wellbeing benefits supporting physical, financial, and emotional health.
- Personal and professional development programs to help you reach career goals.
- An inclusive culture that values diverse backgrounds and offers flexibility to manage work and personal needs.
Hewlett Packard Enterprise
Hewlett Packard Enterprise is a global edge-to-cloud company that helps organizations connect, protect, analyze, and act on their data and applications from edge to cloud. With a workforce of tens of thousands, the company fosters a culture of inclusion, flexibility, and bold innovation.