Customer Success Manager
Remote regions
UKBenefits
2000w PTO
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Key Responsibilities:
- Manage customer journey and ensure milestone achievement.
- Execute trigger-based plays to mitigate churn and escalate risks.
Qualifications:
- Bachelor's degree or equivalent experience.
- 3+ years in Customer Success or Professional Services in B2B SaaS.
Culture:
- High-growth, inclusive environment with remote work.
- Leadership team invested in personal and professional growth.
Perks:
- Excellent PTO program and great health benefits.
- Casual and friendly remote-first culture.
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Firstup is an intelligent communication platform that improves the employee experience by connecting over 17 million workers daily for 40 Fortune 100 companies. With a focus on workforce communications and technology, it fosters a high-growth, inclusive environment where ideas are rewarded.