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Impact:
- Own onboarding, kick-offs, and education for new customers.
- Act as first-line escalation and internal customer advocate.
Growth:
- Drive adoption, monitor usage, and identify at-risk accounts.
- Surface expansion opportunities and support renewals.
Qualifications:
- 1-3 years customer-facing experience, ideally IT managed services.
- Strong communication, analytical, and IT infrastructure skills.
Culture:
- Collaborate with empathy, inclusivity, and open communication.
- Grow in a supportive, work-life balanced environment.
ePlus
ePlus provides technology solutions and managed services, believing technology is a people business. The team is collaborative, innovative, and committed to diversity, inclusion, and work-life balance.