Source Job

$124,000–$180,000/yr
US Canada

  • Guide customers through technical post-sale journeys, from implementation to renewal, as a trusted advisor.
  • Collaborate with Customer Success, Product, and Support teams to drive adoption and value.
  • Represent customer needs internally and create scalable resources like playbooks and knowledge-base content.

Technical Account Management SaaS Customer Onboarding

20 jobs similar to Senior Technical Account Manager

Jobs ranked by similarity.

$75,000–$105,000/yr
North America

  • Serve as primary technical advisor for SMB sales opportunities, partnering with Account Executives throughout the sales cycle.
  • Lead technical discovery and proof-of-value engagements with stakeholders including IT, security leaders, and developers.
  • Connect customer needs to solutions across identity, applications, endpoints, and secrets automation.

1Password provides enterprise password management and Unified Access Management to ensure employee productivity without compromising security. With over $400M in ARR and 180,000 businesses as customers, we maintain a collaborative, human-centric culture focused on solving hard problems.

$228,000–$342,000/yr
North America

  • Act as the most senior customer-facing technical advisor, influencing enterprise technology leaders and accelerating adoption of the 1Password platform.
  • Partner with executive buyers and product teams to solve complex identity and access challenges, and create repeatable technical motions for the Solutions Engineering organization.
  • Represent 1Password at industry events and executive forums, shaping the future of enterprise identity security.

1Password is a cybersecurity company that provides enterprise password management and unified access management solutions to secure identities and applications. With over $400M in ARR and recognition on the Forbes Cloud 100, the company fosters a collaborative culture focused on innovation and transparency.

US

  • Own the technical relationship for a portfolio of enterprise accounts, guiding onboarding, integration, and adoption.
  • Manage project plans, escalate risks, and drive implementations across customer, engineering, and product teams.
  • Become a deep product expert, troubleshoot issues, and collaborate cross-functionally to ensure customer success and expansion.

Geordie is building the platform enterprises rely on to govern their AI agents safely. As a fast-growing startup, they value solving what matters, building through iteration, and fostering a kind yet challenging culture.

$80,000–$140,000/yr
US

  • Serve as technical liaison between Bolster and a major technology partner, escalating customer issues beyond partner's free support.
  • Support named enterprise accounts directly, driving product adoption and expanding platform usage alongside Customer Success Managers.
  • Track support themes and feed insights to product, sales, and customer success teams for continuous improvement.

Bolster is an AI-driven SaaS platform that detects and takes down phishing and scam sites in real time, protecting top brands and consumers. The company values collaboration, curiosity, and ownership, with a culture of building scalable solutions and experimentation.

US Unlimited PTO

  • Lead end-to-end design and implementation of Okta OIE solutions including SSO, MFA, and Lifecycle Management.
  • Architect and build Auth0 solutions for customer identity use cases like B2C and B2B.
  • Mentor junior consultants and support sales efforts through technical demonstrations and SOW development.

GuidePoint Security provides trusted cybersecurity expertise, solutions, and services that help organizations make better decisions and minimize risk. With over 1,300 employees and strategic partnerships, they serve more than 6,200 customers, including Fortune 500 companies and U.S. government agencies, fostering a culture of collaboration and mentorship.

Ireland 4w PTO

  • Serve as the trusted technical advisor for assigned accounts, understanding their business goals and how solutions support them.
  • Collaborate with Sales, Product, Engineering, and Support teams to deliver a seamless customer experience and manage technical escalations.
  • Conduct regular account reviews, monitor account health, and identify expansion opportunities based on customer needs.

AlertMedia helps organizations protect their people, operations, and brand through a modern Risk Intelligence and Response platform. Backed by Vista Equity Partners, the company has been named a Best Places to Work for 10 consecutive years and supports thousands of leading businesses globally.

US

  • Own customer outcomes from post-sale implementation through renewal, adoption, and expansion.
  • Lead customers through deployment, onboarding, testing, training, and operational rollout.
  • Partner with customer stakeholders across security, IT, operations, and leadership teams to define goals and success criteria.

Ambient.ai is the category creator and leader in Agentic Physical Security, using its AI platform to integrate with security cameras and access control systems. Founded in 2017 and backed by major investors, the company has grown rapidly and was ranked #71 on Forbes' best startup employers list.

$125,000–$175,000/yr
US Unlimited PTO

  • Lead end-to-end deployment and technical onboarding of Britive platform for new customers, including integration with cloud providers, identity providers, and DevOps toolchains.
  • Serve as the technical owner for assigned accounts post-go-live, driving adoption, managing escalations, and building technical cases for expansion.
  • Deliver customer training, create enablement content, and act as the voice of the field into Product and Engineering teams.

Britive is a leader in cloud-native privileged access management, delivering a dynamic, agentless platform for zero standing privileges. The company is trusted by Fortune 500 organizations and is a high-growth startup backed by top-tier VCs.

US

  • Own strategic, high-ARR accounts as senior relationship owner and trusted advisor to security and engineering leadership.
  • Orchestrate cross-functional teams to align the platform with enterprise security outcomes and drive adoption and retention.
  • Proactively manage risk, coordinate escalations, and provide consultative guidance on AppSec strategy.

Endor Labs builds the Application Security platform for the software development revolution, helping teams identify and prioritize critical risks in their software estate. The company is backed by leading VC firms such as Dell Technology Capital, Lightspeed, and Sierra Ventures, and is trusted by companies of all sizes.

US Unlimited PTO

  • Own onboarding end-to-end, from kickoff through technical setup including SSO and SCIM provisioning.
  • Drive technical integrations by helping customers enrich their identity data with our intelligence.
  • Drive adoption and retention, monitor account health, and present to executives in QBRs.

VanishID is a cybersecurity company that offers privacy services to protect executives, employees, and their families against a wide range of cyber and physical threats. We are a growing remote-first company dedicated to redefining privacy and trust on the internet.

North America

  • Partner with Sales to lead technical discovery, solution design, and customer validation for complex enterprise security challenges.
  • Deliver compelling virtual and in-person technical demonstrations and proof-of-value engagements.
  • Translate technical capabilities into measurable business outcomes and serve as a trusted advisor to executive stakeholders.

ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together.

Australia

  • Serve as the dedicated technical advisor for Cyara's global top 20 strategic accounts, building deep knowledge of customer business goals and CX architecture.
  • Develop technical success plans, lead roadmap discussions, and recommend testing and monitoring strategies across voice, digital, and conversational AI channels.
  • Own complex technical escalations, coordinate with internal teams, and proactively identify risks to ensure durable customer confidence.

Cyara is the global leader in AI-powered customer experience assurance, helping brands deliver seamless interactions across voice and digital channels. They are a growing company with a global team that values curiosity, collaboration, and continuous learning, fostering an inclusive culture.

US

  • Act as the primary technical liaison between customers and internal Product, Engineering, and Support teams.
  • Design and refine platform configurations to align with customer workflows and compliance requirements.
  • Lead technical escalations and manage customer enablement programs.

Jobgether is an AI-powered job matching platform that connects candidates with hiring companies through a fair and efficient process. It supports remote-first work environments and focuses on roles in technology and other industries.

US

  • Serve as the strategic technical consultant during pre-sales, specializing in Access Management and Consumer Identity.
  • Bridge the gap between sales and engineering through deep-dive technical discoveries and solution architecture design.
  • Participate in technology workshops, demos, and RFP responses to uncover new opportunities and drive client success.

IDMWORKS is an award-winning identity and access management (IAM) solutions firm serving banking, healthcare, and government sectors since 2004. With a remote-first culture for over 20 years, the company operates across the US, Canada, and India, fostering a tight-knit team of IAM professionals committed to exceptional customer experiences.

Colombia

  • Administer Identity and Security operations platforms (Okta, Active Directory, Azure, AWS/IAM).
  • Provide Tier 3 support for identity/security issues and develop policies.
  • Act as SME for SSO, SAML, and SCIM.

CI&T helps large enterprises transform AI potential into real business impact with AI deployment and tech-integrated solutions. With 8,000 employees across 25+ countries, they foster a collaborative, inclusive culture and are invested in innovation and diversity.

US

  • Drive strategic success planning and engagement across enterprise, highly regulated, and public sector accounts, from onboarding through renewal.
  • Partner with Customer Success Engineers to orchestrate a first-class onboarding experience and ensure customer use cases are delivered on time.
  • Proactively identify risks, develop mitigation plans, and collaborate with Sales to deliver Executive Business Reviews and QBRs.

Tines powers some of the world's most important workflows with an intelligent workflow platform that applies AI, automation, and integration. Founded in 2018, the company is growing rapidly and serves diverse customers from startups to public companies, fostering a culture of simplicity, speed, and soundness.

North America

  • Provide deep technical strategist expertise within Risk and Security practice, accelerating partner activation and solution co-creation.
  • Lead collaborative adoption of AI-enhanced Practice capabilities and execute strategic proofs of concept.
  • Mentor partner architects on solution positioning, competitive differentiation, and industry patterns.

ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter, faster, and better. With an AI-native culture, the company empowers technology and talent to be unstoppable together.

  • Own the technical thread on enterprise opportunities from discovery to deployment, reducing implementation risk at every step.
  • Design customer solutions, run proofs of concept end-to-end, and serve as a trusted advisor on privacy engineering and enterprise security.
  • Feed customer insights back to Product and build reusable demos, technical collateral, and enablement for the sales team.

Cloaked is a consumer privacy platform for masked emails, phone numbers, and payment cards, and data-broker scrubbing. Backed by a $375M Series B protecting 10M+ identities, it's building AI-native privacy agents with a distributed, team-oriented culture.

$115,000–$120,000/yr
US 12w maternity 12w paternity

  • Serve as the primary technical liaison for customers, ensuring successful adoption and optimization of security solutions.
  • Provide advanced technical support and collaborate with product and engineering teams to resolve complex customer issues.
  • Conduct technical account reviews, onboarding sessions, and training to drive customer success and product adoption.

The company is a cybersecurity firm that helps organizations maximize the value of advanced security solutions. It is a fast-growing, remote-first company with a culture centered on collaboration, growth, and employee empowerment.

US

  • Act as the primary point of contact for advanced technical support and product-related inquiries, providing exceptional service through email and live calls.
  • Troubleshoot and resolve complex technical issues involving APIs, SAML, SSO, integrations, and data connectors, collaborating with product and engineering teams.
  • Develop and maintain technical documentation, conduct training sessions, and continuously improve the support process.

Auto Integrate makes leased vehicle maintenance frictionless for millions of customers in the USA and Canada. We are a small, global team within Fleetio, combining the resources of a scaled SaaS company with the agility of a niche market leader.