Serve as the technical face of KlearNow to customers, advocating for their needs within Product and Engineering teams.
Design and deliver platform training, lead technical business reviews, and advise customers on optimizing configurations.
Own technical escalations end to end, coordinating resolution across Support, Product, and Engineering while keeping customers informed.
KlearNow.AI redefines trade compliance and customs brokerage through intelligent automation, digitizing the import/export lifecycle for customs brokers, freight forwarders, and importers. The company sits at the intersection of AI, logistics, and regulatory compliance and is growing fast.
Provide technical configuration, best practice guidance, and customized training to customers for CXone Agent products.
Serve in a consultative capacity, managing customer expectations and ensuring desired business outcomes.
Maintain expertise in contact center technologies and mentor team members.
We are NICE, a global software company providing AI-powered solutions for customer experience, financial crime, and public safety. With over 8,500 employees across 30+ countries, we are an innovation powerhouse that excels in AI, cloud, and digital.
Run technical discovery workshops with enterprise clients to translate needs into product requirements.
Design end-to-end integration architecture including hosted and on-premise scenarios.
Drive procurement, security questionnaires, and delivery oversight using existing compliance library.
Waniwani builds infrastructure to distribute insurance and banking products through AI assistants. It is an early-stage startup with an $8M seed round, working with large European financial institutions.
Lead deep dive architecture and design sessions focused on Amazon Connect and modern customer experience solutions.
Design and architect comprehensive customer experience solutions leveraging AWS services, with a focus on Amazon Connect and generative AI integration.
Contribute to blogs, white papers, webinars, and presentations that showcase Caylent's CX expertise.
Caylent is a cloud native services company that helps organizations bring the best out of their people and technology using Amazon Web Services (AWS). They are a fully remote global company with employees in Canada, the United States, and Latin America, celebrating culture and fostering technological curiosity.
Own the technical success and optimization of a portfolio of customers, serving as their primary technical point of contact and trusted advisor.
Analyze customer data to uncover trends, deliver actionable recommendations, and translate technical findings into business insights.
Configure and optimize customer environments, manage integrations, and troubleshoot complex issues in collaboration with Product and Engineering.
Vic.ai is an autonomous accounting platform that helps organizations automate accounts payable and gain financial insights through AI. As a fast-growing AI company, Vic.ai fosters a culture of innovation, curiosity, and customer success.
Own technical sales cycles, from discovery to Proof of Value.
Design scalable enterprise solutions and translate technical concepts into business value.
Collaborate with cross-functional teams and shape product roadmap through customer insights.
Parloa makes every customer conversation effortless using agentic AI, powering over one billion interactions for global brands like IKEA and Booking.com. It is a growing company backed by General Catalyst, EQT Ventures, and Altimeter Capital, with a culture of ownership, fast execution, and direct feedback.
Serve as the senior technical expert throughout customer evaluations, acting as key connector between pre-sales, support, product, and R&D.
Design and deliver training programs for pre-sales and partner teams globally.
Build tools and automation to turn complex deployments into repeatable, scalable processes.
Check Point protects over 100,000 organizations worldwide from cyber and AI-driven threats with a prevention-first approach. They are recognized for excellence and workplace culture, offering opportunities for growth in a global team of smart, curious people.
Serve as the primary strategic technical advisor for assigned Enterprise customers, owning architecture and technical strategy.
Lead architecture review workshops and guide design and implementation choices across connectors, APIs, and agent workflows.
Productionize advanced customer workflows by defining evals, governance, observability, and production-readiness requirements.
Glean is a Work AI platform that provides intelligent enterprise search, AI assistants, and AI agents to help organizations work smarter. With over 1,000 employees across 25 countries, Glean is recognized as one of the most innovative AI companies and fosters a diverse, inclusive culture.
Lead technical discovery and qualification with enterprise customers to understand call center workflows and identify ROI opportunities.
Design and execute demos and Proof of Value (POV) engagements that map directly to customer workflows.
Act as a credible technical voice across technical buyers, operators, and executive stakeholders.
Bland AI is the enterprise voice AI platform built for organizations with high-volume, complex customer conversations. The company has ~75 employees, is Series C with $100M+ raised, and maintains a strong in-person culture in San Francisco.
Serve as senior technical expert throughout customer evaluations, partnering with Sales Engineers.
Design and deliver global training programs for pre-sales and partner teams.
Build tools and automation to turn complex deployments into repeatable, scalable processes.
Check Point Software Technologies is the world's leading vendor of cyber security, facing the most sophisticated threats and attacks. The company has assembled a global team of driven, creative, and innovative people and has been recognized as one of the World's Best Companies and a top workplace.
Own complex customer solutions end-to-end, from pre-sales discovery through implementation, partnering across teams to ensure they work in practice.
Translate enterprise requirements into clear, executable solutions and navigate technical and operational complexity.
Serve as the bridge between customer-facing teams and Product/Engineering, translating blockers into clear requirements.
Lifted is the first talent, country, and contract-agnostic contingent workforce management solution, giving enterprises a unified way to source, contract, manage, and pay any type of contingent talent, anywhere in the world. As a startup with a global impact, we operate with agility and a culture of trust, innovation, curiosity, excellence, and ownership.
Own the technical evaluation end-to-end, from discovery to POC, ensuring evaluations are scoped and tied to customer ROI.
Take customers from signature to first successful production training run and serve as the technical owner post-launch.
Build the SA function by creating demo environments, benchmarking harnesses, and reference architectures.
Andromeda Cluster gives early-stage startups access to scaled AI infrastructure, partnering with leading AI labs and cloud providers. It is a high-growth company building an inclusive environment for all employees.
Collaborate strategically with stakeholders to define technical vision and translate business requirements into innovative solutions.
Design and architect highly scalable, secure, and cost-effective systems, integrating cutting-edge technologies.
Lead presentations, mentor junior architects, and stay at the forefront of emerging technologies.
Homera Health has built some of today's largest and fastest-growing D2C telemedicine brands. They are a diverse, global team with a fun and casual work environment.
Lead deep discovery sessions with stakeholders to uncover operational challenges and design tailored technical solutions.
Own the sales engineering process from discovery through demos, trials, and technical validation.
Develop repeatable frameworks and value narratives while collaborating with sales, product, and engineering teams.
Our partner provides innovative technology solutions for enterprise organizations. It is a fast-growing, venture-backed company with a remote-first culture that values collaboration and professional growth.
Run the technical sales motion end-to-end, including discovery, demos, and security reviews.
Translate technical environments into scoped pilots and build proof-of-concept workspaces.
Build the SE toolkit from scratch, including demo environments, reference architectures, and competitive positioning.
Genspark is the all-in-one AI workspace where teams and agents build together, unifying slides, docs, images, video, code, and design under multi-agent workflows. As a growing company, they are building their GTM Engineering practice from scratch with a small Palo Alto office and a flat org structure.
Architect and design complex Digital Workspace solutions integrating hardware, software, cloud, and security.
Lead customer discovery sessions and translate business objectives into scalable solution architectures.
Support pre-sales engagements with proposals, technical presentations, and proof-of-concept environments.
Connection is a technology solutions provider delivering IT solutions and services. The company fosters a supportive culture with diverse backgrounds, innovation, and employee wellbeing.
Configure advanced technical solutions to support clients, addressing complex technical issues and product inquiries.
Troubleshoot, diagnose, and resolve technical challenges across the product stack, ensuring prompt and efficient solutions.
Collaborate closely with Engineering, Product Management, and Global Support to drive product enhancements and client satisfaction.
Onit is redefining the future of legal operations through the power of AI, streamlining enterprise legal management and contract lifecycle processes. They are a team of innovators using AI at the core to help legal departments become faster, smarter, and more strategic.
Collaborate with Product Management and Marketing to design and deliver world-class enablement programmes for the Solutions Consulting organization.
Build engaging training content and lead high-impact Bootcamps, workshops, and coaching sessions for technical audiences globally.
Optimize the onboarding experience for Solutions Consulting to accelerate field ramp time, partnering seamlessly with cross-functional teams.
Zscaler accelerates digital transformation to secure customers in the AI age, leveraging the world's largest security data lake for its Zero Trust Exchange platform. The company fosters a culture of execution centered on customer obsession, collaboration, and accountability, with a focus on impact over activity.
Lead sophisticated multi-practice discovery sessions to align technology with business strategy.
Own solution architecture end-to-end for high-value opportunities, partnering with Account Executives and technical leaders.
Mentor CSAs and engineers in solution design, discovery methods, and consultative selling.
Myriad360 is a technology solutions provider that helps clients design and implement multi-domain enterprise solutions. They are consistently listed among Inc & Crain's "Best Places to Work" and foster an inclusive, transparent culture with an accessible executive team.
Partner deeply with customers throughout the delivery lifecycle of AI Agents on the Moveworks Platform, from vision-lock to launch.
Architect and design custom AI solutions by integrating enterprise systems like ServiceNow, Workday, and Jira.
Serve as a trusted advisor, helping customers develop their Agentic AI roadmap and synthesize feedback to influence product evolution.
ServiceNow is an AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter with an AI platform that brings together any AI, data, and workflow. The company fosters an AI-native culture with a focus on flexible work and family leave programs, supported by a large employee base with competitive compensation.