Associate Customer Success Manager

Turnitin

Remote regions

UK

Benefits

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Company Overview:

  • Turnitin partners with educators and institutions to develop learning integrity solutions.
  • Over 16,000 academic institutions and publishers use our services in more than 185 countries.

The Role:

  • You will manage a portfolio of higher education customers in Spain and France.
  • Drive adoption, satisfaction, retention, and growth through proactive account plans.
  • Build relationships with stakeholders at all levels, from Deans to instructors.

What We Offer:

  • Remote-first culture with comprehensive total rewards.
  • Generous time off, health and wellness programs, and parental leave.
  • A diverse, inclusive team unified by a shared desire to make a difference in education.

Who You Are:

  • Fluent in English, Spanish, and French with strong communication skills.
  • Experienced in Customer Success or Account Management, preferably in SaaS or EdTech.
  • Data-driven, collaborative, and passionate about supporting educators and institutions.

Turnitin

Turnitin is a global education technology company that develops learning integrity solutions used by over 16,000 institutions worldwide. With a remote-first culture and team members in over 35 countries, it fosters a diverse, collaborative environment focused on improving learning outcomes.

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