Manage a portfolio of customers during onboarding, supporting adoption, engagement, and successful implementation.
Use data, automation, and AI-enabled tools to prioritize interactions, reduce churn risks, and drive retention.
Collaborate with customers, partners, and internal teams to resolve issues, align expectations, and improve the customer journey.
This company provides SaaS solutions and focuses on customer success, onboarding, and retention. They foster a collaborative, inclusive remote culture that values curiosity, digital mindset, autonomy, and continuous learning.
Own the end-to-end customer journey for a portfolio of Mid Market accounts, driving retention and expansion.
Build relationships with senior stakeholders, translating product usage into business-impact conversations.
Detect and mitigate risk early through health indicators and coordinate internal teams to unblock customer outcomes.
Simetrik is a leading financial operations control platform in Latin America that combines AI and No-Code technology to automate complex financial reconciliations and provide full control over payment operations. Backed by Goldman Sachs, Tiger Global, and Mastercard, the company serves over 160 clients in 50+ countries and fosters an entrepreneurial culture with small, dynamic teams.
Manage a portfolio of US-based customers as a strategic advisor.
Drive retention, expansion, product adoption, and customer satisfaction.
Collaborate with cross-functional teams and contribute to customer success operations.
The company is a SaaS platform serving e-commerce merchants, focused on customer retention and growth. It operates in a high-volume global environment with a collaborative, fast-paced culture that values ownership and customer impact.
Manage daily communications across support channels (email, chat, phone) to ensure customer satisfaction.
Build trust through empathetic, clear, and objective communication while researching customer history for best resolution.
Maintain accurate records in CRM, categorize tickets, and escalate recurring or critical issues to leadership.
Wellhub is a corporate wellness platform that connects employees to top partners in exercise, mindfulness, therapy, nutrition, and sleep, all in one subscription. With offices in New York and teams across Europe, North America, and South America, they foster a culture that values well-being, collaboration, and diverse perspectives.
Drive enterprise sales growth in Mexico and support expansion across Latin America.
Build and manage the full sales cycle, from prospecting to closing strategic deals.
Recruit and develop channel partners including resellers and system integrators.
AI Customer Engagement Platform that powers AI agents across voice, messaging, and web. They are a fast-growing company focused on expanding in Latin America, offering autonomy and ownership.
Own the end-to-end CRM strategy across email, in-app, push, and local messaging channels to drive customer acquisition, engagement, and retention.
Lead the CRM roadmap, technology evaluations, and cross-functional program management across global markets.
Drive innovation through AI, automation, and personalization to scale customer journeys and improve lifetime value.
The partner company is a global consumer technology firm focused on digital products and customer lifecycle management. It operates with a cross-functional, data-driven culture across multiple international markets.
Drive enterprise growth across South America by winning new customers and building strategic relationships.
Own complex SaaS sales cycles from prospecting through close, engaging C-suite and senior decision-makers.
Partner with BDRs and cross-functional teams to build a strong pipeline and deliver tailored solutions.
The company sells complex SaaS solutions addressing significant operational and business challenges for enterprise customers. It fosters a collaborative, high-performing, values-driven culture, with remote work and significant ownership of strategic accounts.
Drive revenue growth by retaining and expanding enterprise customers across the LATAM region through strategic account management.
Build senior executive relationships and manage end-to-end sales cycles for upsell, cross-sell, and renewal opportunities.
Collaborate with global sales teams and maintain accurate forecasting to accelerate total book of business growth.
Atlassian provides software products designed to help teams collaborate and unleash their potential. With over 82% of Fortune 500 as customers and thousands of employees globally, the company fosters a culture of innovation, inclusion, and flexibility.
Serve as a trusted technical advisor for prospects, providing strategic consultation on data architecture and business outcomes.
Bridge the technical-business gap by working with senior stakeholders to define success for proofs-of-concept.
Partner with Account Executives to drive revenue growth as the key technical contact for customers.
Mixpanel is the leading product intelligence and analytics platform that helps companies understand how people use their products. Trusted by more than 29,000 companies, Mixpanel's culture focuses on bold bets, insight, teamwork, candor, customer focus, and simplicity.
Act as the first point of contact for clients and resolve complaints while improving processes.
Build and maintain trusted relationships with assigned carriers and collaborate with internal departments.
Handle incoming calls and communicate with carriers, brokers, and potential clients via email, text, or phone.
Bobtail is dedicated to increasing happiness by eliminating inefficiencies in the supply chain. The company values teams over individuals, encourages experimentation and iteration, and emphasizes mental health, work-life balance, and diversity.
Manage customer relationships from post-demo through activation, retention, expansion, and referrals in a B2B SaaS environment.
Drive product adoption and revenue growth by translating platform capabilities into practical creative and production solutions.
Proactively reengage dormant prospects, identify upsell opportunities, and build customer advocacy to generate referrals.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. It operates as a fully remote organization with a focus on fast, objective recruitment and a supportive candidate experience.
Own a strategic Brazilian B2B customer portfolio and manage the full consultative sales cycle with autonomy.
Handle inbound lead qualification, product demonstrations, proposals, negotiation, and closing to drive recurring revenue growth.
Maintain accurate sales forecasts and pipeline in the CRM, ensuring smooth handovers to Customer Success.
The company is a B2B technology provider serving the ISP and telecommunications market, focused on consultative sales and recurring revenue. It operates remotely from Brazil and values autonomy, accountability, and direct customer relationships.
Act as a strategic advisor for key accounts, building executive-level relationships and conducting regular QBRs.
Understand complex business challenges and provide guidance on using consumer insights to drive ROI.
Monitor customer health, identify growth opportunities, and collaborate with internal teams to improve experience.
Appinio is a global market research company that combines an AI-powered insights platform with expert consultancy, helping companies understand consumers and make smarter decisions. Founded in 2014, the company has over 260 employees across 13 countries, is remote-first, and serves 2600+ international clients in over 190 markets.
Act as the first-level support for cancellation requests, diagnosing dissatisfaction and applying consultative retention strategies.
Manage friendly collections with delinquent clients, negotiating financial debts and preventing churn.
Analyze ad performance and account metrics to provide strategic guidance that maximizes partner results.
Grupo QuintoAndar is the largest real estate ecosystem in Latin America, using technology to simplify the entire housing journey from rental to buying and selling. With more than 3,100 employees across six countries, the company is backed by global investors and values remote-first flexibility, diversity, and innovation.
Onboard new customers and guide them through the product to drive early adoption and success.
Manage ongoing customer relationships across email, phone, and chat, resolving issues and coordinating internally.
Track customer health metrics, identify upsell opportunities, and maintain CRM records to surface insights.
The company is an early-stage AI recruiting platform that helps hiring teams manage and optimize their recruiting processes. It is a small, customer-focused startup that values long-term partnerships and proactive customer success.
Provide world-class customer support via phone, chat, and email, resolving complex issues with empathy and ownership.
Ensure end-to-end case resolution while meeting performance targets across KPIs like resolution rate and quality.
Contribute to team knowledge sharing and continuous improvement, using AI tools to enhance efficiency.
Wise is a global technology company building the best way to move and manage money internationally. With a large, diverse team, they foster a culture of innovation and inclusion.
Build and manage a strong sales pipeline through cold calling, networking, and referrals.
Conduct discovery calls and consult with clients to assess hiring needs and demonstrate service value.
Negotiate and close contracts to maximize revenue, and maintain client relationships post-sale.
LatamCent helps U.S.-based companies hire top 10% talent from Latin America, providing nearshore staffing solutions that bridge time zone, cultural, and cost advantages. We are a fast-scaling company with a flexible work environment and a focus on career growth.
Own outbound prospecting and pipeline generation across LATAM for the HRTech space.
Execute outreach via email, LinkedIn, calls, and events to qualify new business opportunities.
Adapt messaging to diverse markets and collaborate with AEs and Marketing on pipeline growth.
Remote People builds a workforce management platform that handles global payroll, benefits, taxes, and compliance, enabling companies to hire talent anywhere in the world. They are a growing, remote-first international team focused on creating equal opportunities and supporting career development.
Drive demand generation and sales growth in Brazil.
Conduct sales calls, product demos, and manage client accounts.
Represent Storyly at events and negotiate contracts.
Storyly is a mobile engagement platform that brings the power of stories to any app, helping brands like Domino's and McDonald's connect with audiences. The company is part of a global team, with a culture of innovation and a young, collaborative environment.
Drive measurable value realization within the first 90 days post-sale and own renewal and expansion strategy for your portfolio.
Develop multi-threaded relationships across decision-makers and create structured success plans tied to customer KPIs.
Proactively identify churn indicators through behavioral data and develop structured save plans with clear ROI articulation.
Karbon is the global leader in AI-powered practice management software for accounting firms, providing an award-winning cloud platform that helps tens of thousands of accounting professionals work more efficiently. They are well-funded, ranked #1 on G2, growing rapidly, and have a people-first culture recognized with Great Place To Work® certification and on Fortune magazine's Best Small Workplaces™ List.