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Brazil

  • Own the end-to-end CRM strategy across email, in-app, push, and local messaging channels to drive customer acquisition, engagement, and retention.
  • Lead the CRM roadmap, technology evaluations, and cross-functional program management across global markets.
  • Drive innovation through AI, automation, and personalization to scale customer journeys and improve lifetime value.

CRM SQL Analytics AI Program Management

20 jobs similar to CRM Program Manager

Jobs ranked by similarity.

Global

  • Lead end-to-end CRM strategy across email, in-app, push, and messaging apps to drive acquisition, engagement, and retention.
  • Manage global CRM programs across Latin America, Europe/Middle East, and Asia, including local chat platforms like WhatsApp, WeChat, and KakaoTalk.
  • Drive CRM innovation through AI integrations, automation, and data-driven optimization to improve user journeys and business outcomes.

Cambly is a global language learning platform that connects learners with tutors for real conversation practice, supported by AI-powered learning tools. The company has a global team and a culture focused on helping students build confidence and fluency in English.

Brazil

  • Manage a portfolio of customers during onboarding, supporting adoption, engagement, and successful implementation.
  • Use data, automation, and AI-enabled tools to prioritize interactions, reduce churn risks, and drive retention.
  • Collaborate with customers, partners, and internal teams to resolve issues, align expectations, and improve the customer journey.

This company provides SaaS solutions and focuses on customer success, onboarding, and retention. They foster a collaborative, inclusive remote culture that values curiosity, digital mindset, autonomy, and continuous learning.

Brazil

  • Manage a portfolio of US-based customers as a strategic advisor.
  • Drive retention, expansion, product adoption, and customer satisfaction.
  • Collaborate with cross-functional teams and contribute to customer success operations.

The company is a SaaS platform serving e-commerce merchants, focused on customer retention and growth. It operates in a high-volume global environment with a collaborative, fast-paced culture that values ownership and customer impact.

Global

  • Own the end-to-end customer journey for a portfolio of Mid Market accounts, driving retention and expansion.
  • Build relationships with senior stakeholders, translating product usage into business-impact conversations.
  • Detect and mitigate risk early through health indicators and coordinate internal teams to unblock customer outcomes.

Simetrik is a leading financial operations control platform in Latin America that combines AI and No-Code technology to automate complex financial reconciliations and provide full control over payment operations. Backed by Goldman Sachs, Tiger Global, and Mastercard, the company serves over 160 clients in 50+ countries and fosters an entrepreneurial culture with small, dynamic teams.

Brazil

  • Act as a strategic partner to the founder, defining product strategy and digital sales funnels.
  • Manage strategic projects, coordinate a team of 3-7 professionals, and analyze KPIs and CRM data.
  • Identify growth opportunities, optimize customer journeys, and help build a scalable operating model.

The company is a digital business specializing in infoproducts and digital launches. It has a small, multidisciplinary team of around 3-7 professionals with an entrepreneurial and growth-oriented culture.

Brazil

  • Lead product strategy and discovery workshops, building data-driven roadmaps aligned with client business objectives.
  • Manage the full product lifecycle from concept to launch, including sprint planning, budget monitoring, and stakeholder communication.
  • Drive innovation by identifying expansion opportunities, validating hypotheses, and implementing AI-driven solutions to accelerate delivery.

ArcTouch is a specialty digital studio that creates lovable apps, websites, and connected experiences for world-class brands and innovative startups. As part of the award-winning AKQA Group, it fosters a collaborative culture where diverse teams build products they can be proud of.

$273,280–$464,590/yr
North America Unlimited PTO

  • Drive CRM pipeline growth through volume, velocity, and conversion across strategic accounts.
  • Partner with sales, product, marketing, and top partners to align CRM go-to-market plans globally.
  • Act as a strategic advisor to customers and internal teams, embedding CRM expertise and AI-enabled practices.

ServiceNow is an AI platform company that connects AI, data, and workflows to help businesses reinvent how they work. It serves 85% of the Fortune 500 and fosters an AI-native culture where technology and talent are unstoppable together.

Brazil

  • Manage and grow a B2B client portfolio through consultative selling and strategic relationship building.
  • Identify upselling opportunities and manage renewals to increase customer lifetime value.
  • Collaborate with cross-functional teams to maximize retention and client satisfaction.

The partner company is a B2B sales organization focused on consultative selling and account management. It offers a 100% remote work environment and emphasizes long-term client relationships.

Global 4w PTO

  • Own the full CRM lifecycle: onboarding, conversion, repeat purchases, retention, and reactivation.
  • Use behavioral data to uncover growth opportunities and run experiments that scale.
  • Collaborate with Product, Data, Engineering, and Creative to build the CRM playbook.

EverAI builds the world's largest AI companionship platform, with 50M users and EverGuard moderation. We are a passionate remote team of ~100, led by founders with 0-to-IPO experience.

Brazil

  • Take ownership of growth initiatives in the Brazilian market, shaping localized marketing strategies that connect global positioning with local audiences.
  • Execute multichannel campaigns across CRM, paid social, SEM, SEO, and organic social media, leveraging region-specific platforms like Meta and WhatsApp.
  • Use data and market insights to optimize the customer journey across acquisition, activation, and retention funnels.

The partner company is a global organization serving students and physicians with education and licensing solutions. They operate in a fast-paced, distributed environment with a multicultural team that values autonomy and collaboration.

Brazil

  • Manage customer relationships from post-demo through activation, retention, expansion, and referrals in a B2B SaaS environment.
  • Drive product adoption and revenue growth by translating platform capabilities into practical creative and production solutions.
  • Proactively reengage dormant prospects, identify upsell opportunities, and build customer advocacy to generate referrals.

Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. It operates as a fully remote organization with a focus on fast, objective recruitment and a supportive candidate experience.

Brazil

  • Lead global operations across site services, professional services, support, hardware, and compliance.
  • Drive performance via KPIs, OKRs, service delivery excellence, and supply chain scalability.
  • Pioneer an AI-first operational framework to optimize workflows, systems, and data infrastructure.

They build a cutting-edge reality capture platform for the global construction ecosystem. The company is high-growth and remote-first, operating across 25 countries with a culture focused on AI-driven innovation, talent density, and inclusivity.

Brazil

  • Open the Brazil market from zero, owning the full enterprise sales cycle from prospecting to closing six-figure deals.
  • Build pipeline entirely through outbound, multi-threading across senior buyers like CIO and CTO.
  • Write the local sales playbook and collaborate with product and engineering to adapt the offering to market needs.

Y Combinator-backed AI company with $150M+ raised, building enterprise infrastructure for AI workforces that execute real operational workflows. It started in logistics and expanded across industries, maintaining an early-stage, high-ownership culture.

Brazil

  • Define and evolve product strategies, aligning business objectives, customer needs, and technology capabilities.
  • Coordinate initiatives across multidisciplinary teams, managing backlogs, priorities, and delivery planning.
  • Monitor product performance metrics and use AI tools to streamline workflows and improve productivity.

Our partner is a Brazil-based company developing digital products across web and mobile platforms. They foster a collaborative, high-growth environment with remote work and a focus on continuous learning and innovation.

Brazil 1w PTO

  • Manage daily communications across support channels (email, chat, phone) to ensure customer satisfaction.
  • Build trust through empathetic, clear, and objective communication while researching customer history for best resolution.
  • Maintain accurate records in CRM, categorize tickets, and escalate recurring or critical issues to leadership.

Wellhub is a corporate wellness platform that connects employees to top partners in exercise, mindfulness, therapy, nutrition, and sleep, all in one subscription. With offices in New York and teams across Europe, North America, and South America, they foster a culture that values well-being, collaboration, and diverse perspectives.

$80,000–$80,000/yr
Italy Unlimited PTO 16w maternity 16w paternity

  • Manage a portfolio of 40-60 Mid-Market customers as a strategic advisor across their full lifecycle.
  • Drive onboarding, adoption, retention, and expansion while collaborating with cross-functional teams.
  • Help customers adopt AI-powered solutions and contribute to evolving Customer Success practices.

A SaaS company providing AI-powered solutions that help customers achieve measurable business outcomes. They operate as a globally distributed, remote-first team with a collaborative culture focused on empathy, transparency, responsibility, and continuous improvement.

Brazil

  • Drive demand generation and sales growth in Brazil.
  • Conduct sales calls, product demos, and manage client accounts.
  • Represent Storyly at events and negotiate contracts.

Storyly is a mobile engagement platform that brings the power of stories to any app, helping brands like Domino's and McDonald's connect with audiences. The company is part of a global team, with a culture of innovation and a young, collaborative environment.

Brazil

  • Lead discovery conversations, presentations, and negotiations with prospective B2B clients to close SaaS deals.
  • Present tailored solutions, handle objections, and guide prospects through the commercial decision-making process.
  • Collaborate with SDRs and pre-sales, maintain CRM accuracy, and track conversion and revenue metrics.

The company provides SaaS solutions and operates in a collaborative technology environment. Its team is distributed across Brazil and values continuous learning, professional growth, and a results-oriented culture.

Brazil

  • Drive enterprise growth across South America by winning new customers and building strategic relationships.
  • Own complex SaaS sales cycles from prospecting through close, engaging C-suite and senior decision-makers.
  • Partner with BDRs and cross-functional teams to build a strong pipeline and deliver tailored solutions.

The company sells complex SaaS solutions addressing significant operational and business challenges for enterprise customers. It fosters a collaborative, high-performing, values-driven culture, with remote work and significant ownership of strategic accounts.

Brazil

  • Lead strategic fraud-prevention initiatives focused on onboarding, KYC, and customer registration.
  • Develop and optimize antifraud strategies, rules, and controls to balance security, conversion, and customer experience.
  • Analyze fraud patterns and large-scale data to generate actionable insights for business and risk decisions.

This partner company operates in the security and IT sector, specializing in fraud prevention and identity verification. Its team is remote, collaborative, and dynamic, with a focus on innovation and growth.