Analyze fraud trends and risk signals to identify emerging threats and control gaps.
Design, tune, and evaluate fraud rules and detection strategies.
Partner with cross-functional teams to implement controls and improve outcomes.
Wave helps small businesses thrive so the heart of our communities beats stronger. They work in an environment buzzing with creative energy and inspiration, valuing diversity and inclusion.
Manage a portfolio of customers during onboarding, supporting adoption, engagement, and successful implementation.
Use data, automation, and AI-enabled tools to prioritize interactions, reduce churn risks, and drive retention.
Collaborate with customers, partners, and internal teams to resolve issues, align expectations, and improve the customer journey.
This company provides SaaS solutions and focuses on customer success, onboarding, and retention. They foster a collaborative, inclusive remote culture that values curiosity, digital mindset, autonomy, and continuous learning.
Own the end-to-end CRM strategy across email, in-app, push, and local messaging channels to drive customer acquisition, engagement, and retention.
Lead the CRM roadmap, technology evaluations, and cross-functional program management across global markets.
Drive innovation through AI, automation, and personalization to scale customer journeys and improve lifetime value.
The partner company is a global consumer technology firm focused on digital products and customer lifecycle management. It operates with a cross-functional, data-driven culture across multiple international markets.
Own the end-to-end customer journey for a portfolio of Mid Market accounts, driving retention and expansion.
Build relationships with senior stakeholders, translating product usage into business-impact conversations.
Detect and mitigate risk early through health indicators and coordinate internal teams to unblock customer outcomes.
Simetrik is a leading financial operations control platform in Latin America that combines AI and No-Code technology to automate complex financial reconciliations and provide full control over payment operations. Backed by Goldman Sachs, Tiger Global, and Mastercard, the company serves over 160 clients in 50+ countries and fosters an entrepreneurial culture with small, dynamic teams.
Apply in-depth technical expertise to solve complex problems and support customer, operational, and project activities.
Lead small projects or phases, manage risks, and drive process improvements and best practices.
Mentor less experienced colleagues and communicate complex information to build stakeholder alignment.
Partner company specializes in security and IT consulting, delivering advanced technical solutions and process improvements. It operates as a full-time remote organization with a collaborative culture that values knowledge sharing and professional growth.
Perform independent research using AI tools to identify novel emerging fraud trends.
Analyze large-scale messaging and voice traffic to detect fraudulent activity patterns.
Collaborate with data science and engineering teams to refine detection models and reduce false positives.
Twilio is shaping the future of communications, delivering innovative solutions to hundreds of thousands of businesses and empowering millions of developers worldwide. With a remote-first culture and a strong emphasis on connection and global inclusion, Twilio fosters a vibrant team of diverse experiences making a global impact each day.
Lead strategic recovery efforts for delinquent customers through negotiations and action plans.
Investigate causes of delinquency and develop consultative churn-reversal strategies.
Analyze customer behavior and collaborate with cross-functional teams to reduce churn.
The partner company is a technology-focused organization, likely in the SaaS space, dedicated to customer success and revenue recovery. The company size and culture are not specified in the posting.
Manage a portfolio of US-based customers as a strategic advisor.
Drive retention, expansion, product adoption, and customer satisfaction.
Collaborate with cross-functional teams and contribute to customer success operations.
The company is a SaaS platform serving e-commerce merchants, focused on customer retention and growth. It operates in a high-volume global environment with a collaborative, fast-paced culture that values ownership and customer impact.
Own fraud performance for depository products, monitoring losses, approval rates, false positives, and customer friction.
Build scalable data models, dashboards, and metrics to provide visibility into fraud risk and portfolio health.
Develop fraud strategies and partner with Product, Engineering, ML, and Operations to improve detection.
Affirm is a financial technology company offering consumers a clear, predictable way to pay over time with no hidden fees. We are a remote-first company with a culture focused on care, transparency, and flexibility.
Provide responsive, practical customer support across multiple digital and remote communication channels.
Investigate customer needs, monitor requests, and ensure efficient resolution of issues.
Stay current with legislation and industry developments to offer accurate guidance on procurement processes.
The company provides a technology platform to help customers navigate government procurement processes. It fosters a collaborative and customer-focused culture with a remote-first approach.
Act as a strategic partner to the founder, defining product strategy and digital sales funnels.
Manage strategic projects, coordinate a team of 3-7 professionals, and analyze KPIs and CRM data.
Identify growth opportunities, optimize customer journeys, and help build a scalable operating model.
The company is a digital business specializing in infoproducts and digital launches. It has a small, multidisciplinary team of around 3-7 professionals with an entrepreneurial and growth-oriented culture.
Manage and grow a B2B client portfolio through consultative selling and strategic relationship building.
Identify upselling opportunities and manage renewals to increase customer lifetime value.
Collaborate with cross-functional teams to maximize retention and client satisfaction.
The partner company is a B2B sales organization focused on consultative selling and account management. It offers a 100% remote work environment and emphasizes long-term client relationships.
Manage client onboarding and end-to-end integrations for fraud and compliance products.
Translate technical requirements into scalable solutions, owning APIs, SDK docs, and support materials.
Collaborate with internal teams and clients to drive successful, timely deployments.
Sardine is the leading agentic risk platform for fighting financial crime, unifying data to stop fraud and automate AML operations. With hubs in multiple cities, Sardine is a remote-first company with a globally distributed team of self-motivated individuals.
Partner with Product Managers during problem discovery and technical decision-making.
Contribute to system architecture and proactively reduce technical debt.
They build the technology infrastructure behind the next generation of private markets. The team consists of 130+ professionals across 40+ countries and fosters a collaborative, product-focused culture.
Own the KYB product strategy and roadmap for business onboarding end-to-end across multiple models.
Drive the onboarding funnel conversion, reducing time-to-verified to 48-72h and improving rejection UX.
Build the KYB API surface to enable partners to integrate in weeks and self-serve onboarding questions.
MoonPay Enterprise builds the operating system for value movement, powering how stablecoins move through financial operations for businesses. It is a high-standards, high-velocity company ranked #2 in Crypto Services and recognized as a top employer.
Own product marketing initiatives across the full lifecycle, from discovery to scaling, using consumer insights and behavioral data.
Analyze qualitative and quantitative data to identify growth opportunities and improve product positioning and messaging.
Collaborate cross-functionally with Product, Marketing, Engineering, Data, and Design teams to drive product adoption and engagement.
This company offers consumer-facing financial technology and rewards products. It fosters a fast-paced, AI-forward culture with high standards, trust, ownership, and innovation.
Act as a consultative talent partner to leaders, defining profiles and hiring strategies.
Manage end-to-end recruitment for complex, strategic, and technology positions.
Mentor recruiters and use data and AI tools to improve hiring outcomes.
This partner company provides technology staffing and recruitment solutions in a Staff Augmentation model, serving clients with high-volume and executive hiring needs. It emphasizes data-driven processes, AI automation, and a collaborative team environment where senior recruiters mentor others.
Support due diligence reviews for new and existing partners, including fintechs, financial institutions, and vendors.
Communicate with global partners to guide them through onboarding requirements and outstanding documentation.
Collaborate with internal teams to ensure compliance, AML, and risk standards are met before launch.
Alpaca is a US-headquartered global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, and more. With a team of 400+ globally distributed members, we foster a diverse, remote-first culture built on curiosity, empathy, and accountability.
Design, develop, and evolve scalable data solutions within cloud environments using Databricks.
Build and optimize data pipelines for large-scale processing with Python, PySpark/Spark, SQL, and Delta Lake.
Apply best practices in data governance, performance, and orchestration while working autonomously with data teams.
The hiring company specializes in data engineering and cloud-based solutions, using Databricks and modern data technologies to build scalable data platforms. It fosters a collaborative culture with continuous learning, innovation, and autonomy for its employees.