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Responsibilities:

  • Contact customers regarding digital certificate renewals and first-time purchases.
  • Monitor the active customer base and identify certificates needing action.
  • Follow up on powers of attorney and maintain accurate process records.

Requirements:

  • Strong verbal and written communication skills.
  • Experience in customer service and document verification.
  • Basic knowledge of digital certificates, ICP-Brasil, and Microsoft Excel.

Benefits:

  • Caju benefits card with flexible monthly use.
  • Unimed health insurance and wellness platform access.
  • Birthday day off and career development program.
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