Monitor and control operational requests and tickets, ensuring accurate tracking throughout their lifecycle.
Follow up with responsible teams to obtain updates, resolve pending items, and maintain progress against established deadlines.

Requirements:

Strong verbal and written communication skills, with ability to interact clearly with different stakeholders.
Excellent organization and attention to detail when managing multiple requests and follow-ups.
Ability to work under pressure, manage competing priorities, and meet established deadlines.

Benefits:

Medical insurance fully subsidized for employees and dependents.
Dental insurance, meal allowance, life insurance, and private pension plan.
Wellhub and TotalPass memberships, childcare allowance, and extended maternity/paternity leave.

Brazil Security & IT

The company provides IT and security services, operating a Network Operations Center (NOC) to monitor and manage operational requests. They are hiring for a fully remote role and offer a supportive, inclusive culture with benefits for employees.

Apply for This Position