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Role Overview:
- Remote role supporting postgraduate and extension students.
- Combines student interaction with administrative tasks.
Key Responsibilities:
- Provide support via phone and digital channels.
- Process academic documents and back-office requests.
- Help improve student retention.
Requirements:
- Experience in student/educational customer support.
- Proficiency with Microsoft Office and strong communication.
- Must reside in São Paulo, Brazil.
Benefits:
- Remote work and home-office allowance.
- Medical, dental, life insurance and more.
Not specified
This organization operates in the education sector, offering postgraduate and extension programs to students. It fosters a collaborative, student-focused culture with a fully remote team in Brazil.