Provide support to internal and external customers through phone, support center, and meetings.
Triage and prioritize customer tickets, ensuring correct categorization and routing.
Analyze and reproduce reported cases to understand underlying causes.
The partner company develops technology to improve public services for Brazilian municipalities. It offers a remote work environment with a focus on inclusion, collaboration, and professional growth.
Support daily administrative activities and routine operational tasks for the department.
Assist with preparing reports, spreadsheets, and documentation while participating in meetings and projects.
Develop organizational and communication skills by working alongside experienced professionals in a remote environment.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies through a fair and efficient process. It partners with various employers to offer diverse opportunities across industries.
Provide responsive, practical customer support across multiple digital and remote communication channels.
Investigate customer needs, monitor requests, and ensure efficient resolution of issues.
Stay current with legislation and industry developments to offer accurate guidance on procurement processes.
The company provides a technology platform to help customers navigate government procurement processes. It fosters a collaborative and customer-focused culture with a remote-first approach.
Provide consultative, customer-focused support to guide prospective students through the sales journey, from first contact to enrollment.
Manage leads, apply SPIN Selling techniques, and maintain accurate records in CRM systems to meet conversion targets.
Collaborate with Marketing, Customer Service, and Commercial Operations to ensure consistent engagement and pipeline management.
The company helps prospective students choose the right undergraduate education path, focusing on expanding access to medical education. It fosters a collaborative, multidisciplinary environment with autonomy and opportunities for skill development.
Coordinate scheduling and delivery of virtual, public, and in-house training programs across Brazil and LATAM.
Manage training logistics, maintain LMS records, and collaborate with instructors, Sales, and clients.
Support learners and instructors with course access, technical issues, and enrollment tracking.
This company provides professional training programs across Brazil and Latin America. It offers a collaborative, international work environment with a focus on customer experience and continuous improvement.