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Key Responsibilities:

  • Gather and document client requirements and implementation objectives.
  • Provide technical and operational support throughout implementation.
  • Conduct training sessions and help users adopt the solution.

Requirements:

  • Strong sense of urgency and ability to manage multiple requests.
  • Analytical profile with experience in customer service.
  • Basic knowledge of Excel and AI, plus supply chain experience is an advantage.

Benefits:

  • Remote or hybrid working, flexible hours, health/dental/life insurance.
  • Extended parental leave (6 months mothers, 30 days fathers).
  • Birthday day off, wellness programs, training opportunities.
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