Source Job

Global

  • Lead end-to-end CRM strategy across email, in-app, push, and messaging apps to drive acquisition, engagement, and retention.
  • Manage global CRM programs across Latin America, Europe/Middle East, and Asia, including local chat platforms like WhatsApp, WeChat, and KakaoTalk.
  • Drive CRM innovation through AI integrations, automation, and data-driven optimization to improve user journeys and business outcomes.

CRM Strategy Analytics SQL AI

14 jobs similar to CRM Program Manager (Contract - Remote)

Jobs ranked by similarity.

Global 4w PTO

  • Own the full CRM lifecycle: onboarding, conversion, repeat purchases, retention, and reactivation.
  • Use behavioral data to uncover growth opportunities and run experiments that scale.
  • Collaborate with Product, Data, Engineering, and Creative to build the CRM playbook.

EverAI builds the world's largest AI companionship platform, with 50M users and EverGuard moderation. We are a passionate remote team of ~100, led by founders with 0-to-IPO experience.

$273,280–$464,590/yr
North America Unlimited PTO

  • Drive CRM pipeline growth through volume, velocity, and conversion across strategic accounts.
  • Partner with sales, product, marketing, and top partners to align CRM go-to-market plans globally.
  • Act as a strategic advisor to customers and internal teams, embedding CRM expertise and AI-enabled practices.

ServiceNow is an AI platform company that connects AI, data, and workflows to help businesses reinvent how they work. It serves 85% of the Fortune 500 and fosters an AI-native culture where technology and talent are unstoppable together.

North America

  • Support Account Executives with customer research, meeting prep, proposals, and deal documentation.
  • Build repeatable GTM workflows using AI tools, CRM, and data enrichment to boost sales efficiency.
  • Track follow-ups, coordinate internal stakeholders, and maintain sales materials and enablement resources.

Alpaca is a US-headquartered global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, and more. With 400+ employees and backing from top-tier investors, the company values curiosity, empathy, and accountability.

$104,700–$172,800/yr
North America

  • Design and operate scaled digital customer engagement programs driving adoption, health, and gross revenue retention.
  • Own the digital customer journey from onboarding through renewal with scalable plays and campaigns.
  • Partner with CSMs, Product, and Marketing to translate customer signals into action.

ServiceNow provides an AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter. They foster an AI-native culture where technology and talent are unstoppable together.

$55,000–$165,000/yr
Global

  • Own the human-in-the-loop layer of HUD's customer operations across data suppliers and buyers.
  • Build trust and resolve contract, onboarding, and platform blockers by working with internal owners.
  • Turn recurring customer issues and feedback into better processes and lightweight systems.

HUD builds reliable, fair, and open infrastructure for AI data, making data valuable for creators and trustworthy for labs. The company is a fast-growing team of ~25 researchers, engineers, and operators backed by $16M from top VCs and YC (W25).

$175,000–$200,000/yr
US 3w PTO

  • Own the Customer Zero program end-to-end, setting roadmap and outcomes for running Celigo on Celigo.
  • Drive internal adoption of Celigo's AI-powered platform and feed product insights back into the roadmap.
  • Be the external face of Celigo's internal use, enabling Sales and Marketing with reference stories.

Celigo is a modern Integration and Automation Platform (iPaaS) that empowers companies to integrate, automate, and optimize processes with AI-driven technology. It is a high-growth, inclusive, remote-first company known for its collaborative culture and recognition as a Gartner Customers' Choice.

$1,200–$1,800/mo
US

  • Onboard new customers and guide them through the product to drive early adoption and success.
  • Manage ongoing customer relationships across email, phone, and chat, resolving issues and coordinating internally.
  • Track customer health metrics, identify upsell opportunities, and maintain CRM records to surface insights.

The company is an early-stage AI recruiting platform that helps hiring teams manage and optimize their recruiting processes. It is a small, customer-focused startup that values long-term partnerships and proactive customer success.

Global

  • Manages and maintains CRM (Salesforce) database, ensuring data hygiene, field updates, and pipeline tracking.
  • Supports sales teams in CRM usage and provides system support for contract management and commercial flow.
  • Analyzes sales funnel and conversion rates, extracting reports via Excel/Google Sheets to identify improvement opportunities.

Zup Innovation creates technologies that challenge the best in the world and change the game for clients. The company fosters a collaborative culture driven by curiosity, excellence, and innovation.

$87,500–$118,200/yr
US Unlimited PTO

  • Architect and optimize self-serve AI ecosystems and onboarding pathways to maximize user independence.
  • Own the end-to-end commercial lifecycle for Mid-Market customers, driving renewals, upsells, and NRR targets.
  • Act as the high-level human escalation layer and deliver tailored configuration consultations for enterprise partners.

Waitwhile provides a queue management and appointment scheduling platform that helps businesses eliminate waiting lines. Trusted by 10,000 companies and backed by Allegion, it has helped over 250 million people with a collaborative culture.

Global

  • Lead and coach a small team of Customer Success Managers, establishing clear operating cadences and enforcing CRM hygiene.
  • Build and implement playbooks for onboarding, account reviews, and renewals, and own key metrics like adoption and churn prevention.
  • Collaborate with Sales and Product leadership to align feedback loops and ensure a high-accountability, customer-first culture.

SalesCloser is an advanced conversational AI platform that acts as a virtual sales agent, delivering personalized sales calls, demos, and follow-ups in real time across multiple languages. The company is a growing global workforce with a close-knit operation and corporate headquarters in Vancouver, Canada.

US

  • Drive commercial performance across a diverse B2B industrial portfolio through sales operations, BI, and CRM strategy.
  • Lead forecasting, segmentation, pricing, and analytics initiatives to support executive decision-making.
  • Champion AI, automation, and CRM transformation to streamline sales processes and improve profitability.

$77,000–$117,000/yr
United States Unlimited PTO

  • Manage a high-volume portfolio of school districts through digital-first, one-to-many engagement strategies.
  • Monitor telemetry and health scores to proactively identify risks, adoption blockers, and expansion opportunities.
  • Collaborate with Customer Success Operations, Product, and Sales to refine digital journeys and improve program performance.

This company provides digital solutions for K-12 education. The culture is data-driven and collaborative, focusing on scalable customer success.

Brazil

  • Manage a portfolio of customers during onboarding, supporting adoption, engagement, and successful implementation.
  • Use data, automation, and AI-enabled tools to prioritize interactions, reduce churn risks, and drive retention.
  • Collaborate with customers, partners, and internal teams to resolve issues, align expectations, and improve the customer journey.

This company provides SaaS solutions and focuses on customer success, onboarding, and retention. They foster a collaborative, inclusive remote culture that values curiosity, digital mindset, autonomy, and continuous learning.

$99,000–$114,000/yr
US 12w maternity 12w paternity

  • Own lifecycle strategy and performance for post-enrollment client journeys, focusing on retention, winback, and partner cross-sell through cross-channel campaigns.
  • Improve journey operations, tools, and orchestration by optimizing processes, workflows, and cross-functional coordination across internal teams and external partners.
  • Use AI and modern tooling to accelerate campaign planning, execution, and analysis, driving measurable business outcomes and operational efficiency.

National Debt Relief is a consumer debt relief provider that has helped over 450,000 people settle over $10 billion of debt since 2009. It is a team-oriented company with an A+ BBB rating, dedicated to employee growth and offering a supportive culture.