Remote Account management Jobs • Management

The Distributor Partner Manager develops and implements market access strategies and plans to grow market share through distribution. Reporting to the Territory Sales Manager, you will establish relationships with distributors at all levels of their organization to ensure efficient use of resources to grow the business and ensure agreement. You will coach and challenge our distributors to evolve by developing their value-added services business and increasing Annual Recurring Revenue growth at customers.

In this non-traditional sales leadership role, you will manage a team of experienced Enterprise Account Executives, covering the Benelux & Nordics region. You will set the sales strategy and lead its execution across your team. Help your team unlock new business opportunities and build relationships with business and IT stakeholders within their customer base to propel incremental sales.

Be the key contact for assigned accounts and provide tactical sales direction. You will implement business and marketing plans for assigned accounts, focus on growth, and increase business with new accounts through prospecting and networking. Manage account complexities, orchestrate negotiations, and build collaborative relationships with customers and internal teams alike.

Drive customer lifecycle management framework, including onboarding, satisfaction measuring, upselling, retention, and win-back. Document and track customer journeys and touchpoints. Introduce account segmentation and planning resource allocation. Develop and run onboarding and account development programs. Define and align customer success policies and processes. Implement customer satisfaction tools and loyalty initiatives.